PROCESS MANAGER - AR /AP + Billing

eClerx; Muntinlupa; Hybrid; PHP 1,000,000 - 1,500,000; Full time

Job summary

A leading financial services firm based in Metro Manila is seeking a Finance Operations Manager to oversee Accounts Payable, Receivable, and Billing. This hybrid role demands strong leadership skills and the ability to drive KPIs and optimize finance processes in a BPO environment. The ideal candidate will have over 5 years of relevant experience and strong stakeholder management capabilities. Join us to make a significant impact on the operational excellence of our finance team.

Qualifications

• 5+ years experience in finance operations (AP/AR/Billing).
• 3+ years leadership experience in BPO/shared services.
• Strong understanding of P2P and O2C processes.
• Excellent stakeholder management skills.

Responsibilities

• Lead day-to-day AP, AR, and Billing operations.
• Ensure SLA/KPI delivery, quality, and compliance.
• Manage escalations and drive process improvements.
• Partner with clients and internal stakeholders.

Skills

Finance operations management

Stakeholder management

Process improvements

Team coaching and development

Education

Bachelor’s degree in Accounting/Finance or related field

Tools

ERP systems

Job description

Job Title: Finance Operations Manager – AP/AR & Billing

Setup|Location: Hybrid| Manila

We’re looking for a results-driven Finance Operations Manager to lead Accounts Payable, Accounts Receivable, and Billing delivery within a fast-paced shared services environment. If you thrive in managing teams, driving KPIs, and partnering with stakeholders to optimize finance processes — we want to hear from you.

What You’ll Do

• Lead day-to-day AP, AR, and Billing operations
• Ensure SLA/KPI delivery, quality, and compliance
• Manage escalations and drive process improvements
• Partner with clients and internal stakeholders
• Coach and develop high-performing teams
• Support transitions, migrations, and automation initiatives

What You Bring

• ✅ Bachelor’s degree in Accounting/Finance or related field
• ✅ 5+ years experience in finance operations (AP/AR/Billing)
• ✅ 3+ years leadership experience in BPO/shared services
• ✅ Strong understanding of P2P and O2C processes
• ✅ Excellent stakeholder management skills
• ⭐ CPA, ERP exposure, or Lean/Six Sigma experience is a plus

Ready to drive operational excellence and make an impact? Apply now or message us to learn more.