Accounting Associate (AR - Billing & Collections)

Camden Health Services Inc.; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Camden Health Services Inc. is seeking a Billing and Collections Associate to ensure timely, accurate client billing, monitor accounts receivable, and collect outstanding payments while delivering excellent customer service.

You will prepare invoices, verify billing data, maintain records, follow up with clients by phone or email, negotiate payment terms when needed, and assist with month-end close and audit documentation.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 1 year of experience in Billing, Collections, Accounts Receivable, or related role.
• Fresh graduates are welcome to apply.
• Experience with invoicing, customer accounts, and collection activities.
• Proficiency in Microsoft Office, especially Excel; ERP/accounting software is a plus.
• Strong analytical, organizational, and problem-solving skills.
• Excellent verbal and written communication; detail-oriented and able to handle financial information.
• Ability to work independently, prioritize tasks, and meet deadlines.

Responsibilities

• Prepare, review, and issue accurate invoices and billing statements to clients.
• Ensure all billings are processed in accordance with company policies and agreed payment terms.
• Verify billing information and resolve discrepancies before invoice issuance.
• Maintain organized and accurate billing records.
• Monitor accounts receivable and follow up with clients regarding outstanding balances.
• Contact customers through phone calls, emails, or other channels to facilitate timely collections.
• Negotiate payment arrangements when necessary, in line with company policies.
• Escalate delinquent accounts and collection concerns to appropriate personnel.
• Record customer payments accurately and apply them to the correct accounts.
• Reconcile customer accounts and investigate payment discrepancies.
• Prepare aging reports and monitor overdue accounts.
• Maintain accurate and updated accounts receivable records.
• Respond promptly to client inquiries related to billing, payments, and balances.
• Coordinate with internal departments to resolve billing and collection concerns.
• Build and maintain positive working relationships with clients while ensuring professional collection practices.
• Prepare regular billing, collections, and accounts receivable reports.
• Support month-end closing activities related to receivables.
• Ensure compliance with company policies and accounting procedures.
• Assist during audits by providing required documentation.
• Recommend process improvements to enhance billing and collection efficiency.
• Perform other duties as assigned by management.

Skills

Analytical skills

Organizational skills

Problem-solving

Time management

Communication skills

Education

Bachelor's degree in Accounting, Finance, or related field

Tools

Excel

ERP systems

Accounting software

Job description

Job Objective

The Billing and Collections Associate is responsible for ensuring the timely and accurate preparation of customer billings, monitoring accounts receivable, and collecting outstanding payments. The role focuses on maintaining healthy cash flow by following up on overdue accounts, resolving billing concerns, and ensuring accurate recording of customer transactions while providing excellent customer service.

Key Responsibilities

Billing

• Prepare, review, and issue accurate invoices and billing statements to clients.

• Ensure all billings are processed in accordance with company policies and agreed payment terms.

• Verify billing information and resolve discrepancies before invoice issuance.

• Maintain organized and accurate billing records.

Collections

• Monitor accounts receivable and follow up with clients regarding outstanding balances.

• Contact customers through phone calls, emails, or other communication channels to facilitate timely collections.

• Negotiate payment arrangements, when necessary, in accordance with company policies.

• Escalate delinquent accounts and collection concerns to the appropriate personnel.

Accounts Receivable

• Record customer payments accurately and apply them to the appropriate accounts.

• Reconcile customer accounts and investigate payment discrepancies.

• Prepare aging reports and monitor overdue accounts.

• Maintain accurate and updated accounts receivable records.

Customer Coordination

• Respond promptly to client inquiries related to billing, payments, and account balances.

• Coordinate with internal departments to resolve billing and collection concerns.

• Build and maintain positive working relationships with clients while ensuring professional collection practices.

Reporting and Compliance

• Prepare regular billing, collections, and accounts receivable reports.

• Support month-end closing activities related to receivables.

• Ensure compliance with company policies and accounting procedures.

• Assist during internal and external audits by providing required documentation.

Other Responsibilities

• Recommend process improvements to enhance billing and collection efficiency.

• Perform other duties that may be assigned by management.

Qualifications

• Bachelor's degree in Accounting, Finance, or a related field.

• At least one (1) year of experience in Billing, Collections, Accounts Receivable, or a related accounting role.

• Fresh graduates are welcome to apply

• Experience in handling customer accounts, invoicing, and collection activities.

• Proficient in Microsoft Office applications, particularly Excel; experience with accounting or ERP systems is an advantage.

• Strong analytical, organizational, and problem-solving skills.

• Excellent verbal and written communication skills with the ability to professionally handle client concerns.

• High level of accuracy, attention to detail, and integrity in handling financial information.

• Ability to work independently, prioritize tasks, and meet deadlines.