ACCOUNT OFFICER Zambales

Global Dominion Financing, Inc.; Mariveles; On-site; PHP 250,000 - 400,000; Full time

Job summary

Global Dominion Financing, Inc. is seeking an Account Officer in the Subic Bay Freeport Zone, Zambales. This full-time role focuses on building and maintaining strong client relationships while driving revenue growth through effective account management and relationship development.

You will be the primary contact for clients, ensuring financing needs are met with exceptional service. The position requires a bachelor’s degree in a related field and willingness to operate in the Subic Bay area.

Qualifications

• Knowledge of financing products, credit assessment, and loan procedures.
• Customer service orientation with a focus on client experiences.
• Strong problem-solving capabilities and professional handling of client concerns.

Responsibilities

• Develop and maintain strong relationships with existing clients.
• Identify and pursue new business opportunities within assigned accounts and territory.
• Monitor account performance, client payment schedules, and renewals/upgrades.
• Provide timely information to clients regarding accounts, products, and services.
• Collaborate with credit, operations, and management to ensure seamless service delivery.
• Follow up to ensure client retention and identify cross-selling opportunities.
• Maintain accurate records of all client interactions and transactions.

Skills

Customer service

Credit assessment

Problem solving

Relationship management

Education

Business/Finance degree

Job description

Job Description

Global Dominion Financing Inc. is seeking an Account Officer to join our team in Subic Bay Freeport Zone, Zambales. This is a full-time position that plays a critical role in building and maintaining strong client relationships whilst driving revenue growth through effective account management and relationship development. As an Account Officer, you will be the primary point of contact for our clients, ensuring their financing needs are met with exceptional service and support. This role is essential to our success in the financial services sector and directly contributes to the company's strategic objectives in account and relationship management.

Key responsibilities

• Develop and maintain strong relationships with existing clients through regular contact, needs assessment, and personalised service delivery
• Identify and pursue new business opportunities within assigned accounts and geographic territory
• Monitor account performance, track client payment schedules, and manage account renewals and upgrades
• Provide timely and accurate information to clients regarding their accounts, products, and services
• Collaborate with internal departments including credit, operations, and management to ensure seamless service delivery
• Conduct follow-up activities to ensure client retention and identify opportunities for cross-selling or upselling
• Maintain detailed and accurate records of all client interactions, transactions, and account information

What we're looking for

• Knowledge of financing products, credit assessment, and loan procedures
• Customer service orientation with a commitment to delivering exceptional client experiences
• Problem-solving skills and the ability to handle client concerns professionally and effectively
• Willingness to work in the Subic Bay Freeport Zone, Zambales location
• A bachelor's degree in Business Administration, Finance, Economics, or a related field is preferred

Requirements

• Must have own Motorcycle