Account Officer 1

BDO Unibank; Lucena; On-site; PHP 279,000 - 390,600; Full time

Job summary

BDO Unibank is seeking a candidate responsible for achieving loan volume targets while maintaining customer service and sound credit quality. The role involves soliciting microfinance loan accounts and processing loan applications, adhering to bank policies.

Qualified candidates should have a 4-year degree and possess strong selling and communication skills. Experience in microfinance and familiarity with computer software are advantageous.

Qualifications

• Graduate of any 4-year degree course.
• Possesses good selling, communication, and customer service skills.
• Must have basic mathematical knowledge.
• With high integrity.
• Preferably familiar with computer software including word processing & spreadsheets.
• With fieldwork and sales experience in Microfinance is an advantage.

Responsibilities

• Actively solicit microfinance loan accounts to meet the business needs of the customer.
• Analyze overall loan applicant’s qualifications to determine feasibility of granting loans.
• Initiate credit and collection activities to ensure credit quality of accounts.
• Coordinate with concerned officers and/or other units related to processing and servicing of loan applications.
• Ensure adherence to the bank’s policies and procedures.
• Execute sales and/or marketing activities to achieve volume targets.
• Attend to inquiries and other requirements of the clients.
• Review and update customer loan files and agreements for credit processing.

Skills

Selling skills

Communication skills

Customer service skills

Basic mathematical knowledge

Education

Any 4-year degree course

Tools

Word processing software

Spreadsheets

Job description

This position is primarily responsible for achieving loan volume targets while maintaining profitability, sound credit quality and good customer service.

Responsibilities

• Actively solicit microfinance loan accounts to meet the business needs of the customer
• Analyze overall loan applicant’s qualifications to determine feasibility of granting loans
• Initiates credit and collection activities to ensure credit quality of accounts
• Coordinates with concerned officers and/or other units related to processing and servicing of loan applications and loan clients
• Ensures adherence to the bank’s policies and procedures
• Execute sales and/or marketing activities that will achieve volume targets
• Attends to inquiries and other requirements of the clients
• Review and update customer loan files, loan agreements, etc. to ensure adequacy for credit processing and loan booking.
• Perform other functions that may be assigned to him/her

Qualifications

• Graduate of any 4 year degree course
• Possesses good selling, communication and customer service skills.
• Must have basic mathematical knowledge.
• With high integrity.
• Preferably familiar with computer software including word processing & spreadsheets.
• With fieldwork and sales experience on Microfinance, an advantage.