Account Manager - Local Payments

Coins.xyz Brasil; Taguig; Hybrid; PHP 669,600 - 892,800; Full time

Job summary

Coins.xyz Brasil is seeking a Sales & Account Manager in Taguig City, Philippines. The successful candidate will identify and onboard new merchants while managing existing relationships to enhance usage and satisfaction. A Bachelor’s degree in Business and 2–4 years of experience in account management, preferably in fintech, are required. Excellent communication and negotiation skills are essential. This is a full-time hybrid role that offers opportunities for career advancement and a chance to make meaningful contributions within a fast-growing organization.

Qualifications

• 2–4 years of experience in merchant acquisition, preferably in fintech.
• Proven experience in closing deals and managing high-volume portfolios.
• Ability to coordinate with international partners.

Responsibilities

• Identify and onboard new merchants for payment services.
• Build relationships with existing merchants to drive usage and retention.
• Monitor account performance and identify growth opportunities.

Skills

Merchant acquisition

Business development

Account management

Communication skills

Negotiation skills

Education

Bachelor’s degree in Business or a related field

Job description

Taguig City, Metro Manila, Philippines

Global Sales – Sales & Account Management / Full-time Employee / Hybrid

Coins is the most established crypto brand in The Philippines and has gained the trust of more than 18 million users. Through the easy‑to‑use mobile app, users can buy and sell a variety of different cryptocurrencies and access a wide range of financial services. Coins is fully regulated by the Bangko Sentral ng Pilipinas (BSP) and is the first ever crypto‑based company in Asia to hold both Virtual Currency and Electronic Money Issuer licenses from a central bank.

What you’ll do

• Identify, approach, and onboard new merchants across various industries to use our payment services (e.g., POS terminals, QR payments, e‑wallets).
• Build and maintain strong relationships with existing merchants to drive usage, retention, and satisfaction.
• Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
• Collaborate with internal teams (e.g., product, tech, and operations) to support smooth onboarding and integration.
• Serve as the main point of contact for merchant queries, support, and escalations.
• Monitor account and portfolio performance, track transaction volumes, and identify growth opportunities.
• Stay updated on industry trends, competitor offerings, and customer needs in the payments and fintech space.

What we expect from you

• Bachelor’s degree in Business or a related field.
• 2–4 years of experience in merchant acquisition, business development, or account management, preferably in fintech, banking, payments, or e‑commerce.
• Proven experience in closing deals and managing a high-volume portfolio.
• Excellent communication, presentation, and negotiation skills.
• Customer‑focused mindset with a strong drive to exceed targets and KPIs.
• Self‑starter with strong organizational and time‑management abilities.
• Ability to coordinate with international partners and stakeholders.
• Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
• Can speak and understand Mandarin Chinese is a plus.

Meaningful Collaborations - The successful candidate will work cross‑functionally with other relevant teams to carry out implementations that will improve and create an impact on customer experience.

Scalable Growth - Be part of a fast‑growing organization with the vision to expand its territories outside APAC which will provide opportunities for career advancement.

A Space For Bright Ideas - Let your bright ideas be converted into meaningful changes! Coins culture welcomes new ideas backed up by data to create an impact.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.