Account Manager

Centro Holding; Philippines; Remote; PHP 335,000 - 614,000; Full time

Benefits offered by this job

Paid vacation

Sick leave

Job summary

Centro Holding is seeking a detail-oriented Concierge Account Manager based in the Philippines to support and grow our creator and studio partners. You will manage client relationships, optimize platform performance, and ensure smooth day-to-day operations on our platform.

The role emphasizes proactive collaboration, data-driven decision making, and clear, fluent English communication. You will work with cross-functional teams to drive content success and platform compliance.

Qualifications

• Highly organized, detail-oriented and able to multitask across priorities.
• Strong analytical and decision-making skills with data-driven mindset.
• Proficient in Excel or Google Sheets for data handling and reporting.
• Excellent written and verbal communication in English.
• Fluent in English with clear professional communication.
• Experience in account management, client support, or content ops is a plus.

Responsibilities

• Manage relationships with assigned creators and studios.
• Oversee day-to-day platform operations (metadata, scheduling, images, compliance docs).
• Develop content strategies to improve performance and revenue.
• Analyze data, identify trends, and prepare performance reports.
• Ensure content complies with platform guidelines.
• Collaborate with internal teams to resolve issues and share best practices.

Skills

Highly organized

Detail-oriented

Multitasking

Analytical thinking

Decision making

Excellent written and verbal comms

Fluent in English

Collaboration

Tools

Excel

Google Sheets

Job description

We're looking for a detail-oriented and proactive Concierge Account Manager (from the Philippines) to support and grow our creator and studio partners. You'll manage client relationships, optimize the platform's performance, and ensure smooth day-to-day operations on our platform.

RESPONSIBILITIES

• Manage relationships with assigned creators and studios
• Oversee platform day-to-day platform operations (metadata, scheduling, images, compliance docs)
• Develop content strategies to improve performance and revenue
• Analyze data, identify trends, and prepare performance reports
• Ensure content complies with platform guidelines
• Collaborate with internal teams to resolve issues and share best practices

REQUIREMENTS

• Highly organized, detail-oriented, and able to multitask
• Strong analytical and decision‑making skills
• Proficient in Excel or Google Sheets
• Excellent written and verbal communication skills
• Fluent in English
• Experience in account management, client support, or content operations is a plus
• Passion for creator success and collaboration is key.

Why work with us?

• Growth and development - opportunities to grow are endless, with support for your professional development;
• High level of autonomy, ownership, and accountability;
• No bureaucracy or micromanagement - we value autonomy and initiative;
• Educational programs to expand your knowledge and skills;
• Paid vacation and sick leave.