Account Manager

CO Careers; Pampanga; On-site; PHP 223,200 - 446,400; Full time

Benefits offered by this job

HMO with prescription coverage

13th-month pay

Retirement benefits

Travel opportunities to client sites

Job summary

Clark Outsourcing in Clark Pampanga is seeking a driven Junior Account Manager to own client relationships and drive growth from day one. You’ll manage a portfolio of distributor accounts, stay in touch through calls and meetings, and deliver exceptional service to secure loyalty and recurring business.

Ideal candidates bring 2–3 years in account management or customer service, excellent English, sharp attention to detail, and hands-on experience with CRMs like Salesforce.

Qualifications

• 2–3 years’ experience in account management or customer service.
• Excellent written and verbal English communication.
• Strong attention to detail.
• Confident in handling conversations across email, phone, and face-to-face.
• Empathetic approach with solid negotiation skills.
• Experience working with offshore or AU/NZ clients.

Responsibilities

• Manage and grow your own portfolio of distributor accounts.
• Maintain regular contact via calls, emails, and meetings.
• Deliver exceptional service to build loyalty and repeat business.
• Identify opportunities to expand accounts and engagement.
• Assist with proposals, quotes, and product recommendations.
• Contribute branding ideas and creative concepts to client briefs.
• Guide clients from inquiry to final delivery with a consultative approach.
• Collaborate with internal teams and freight partners for smooth execution.
• Resolve challenges professionally and confidently.

Skills

Account management

Customer service

English communication

Negotiation

CRM systems

B2B sales

Tools

Salesforce

Microsoft Office

Job description

Quick Rundown

We're on the hunt for a driven and people-oriented Junior Account Manager who's ready to make an impact from day one.

Position Title:

Junior Account Manager

Work Set Up:

Onsite

Schedule:

5:30 AM - 2:30 PM PH Time

Job Location:

Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown

We're on the hunt for a driven and people-oriented Junior Account Manager who's ready to make an impact from day one.

This isn't just a job- it's your entry point into a rewarding account management career. You'll take ownership of client relationships, contribute to business growth, and work with a team that's supportive, collaborative, and focused on success.

What You'll Do:

• Manage and grow your own portfolio of distributor accounts
• Keep in regular contact through calls, emails, and meetings
• Deliver exceptional service that builds loyalty and repeat business
• Identify opportunities to expand accounts and increase engagement
• Assist with proposals, quotes, and product recommendations
• Help bring creative branding ideas to life
• Guide clients from initial enquiry through to final delivery
• Collaborate with internal teams and freight partners to ensure smooth execution
• Resolve challenges with professionalism and confidence

What We're Looking For:

• At least 2-3 years' experience in account management or customer service
• Must have excellent written and verbal English, with clear communication skills
• Must exhibit strong attention to detail
• Confidence in handling challenging conversations across a range of communication channels (email, phone, and face-to-face)
• Empathetic approach with solid negotiation skills
• Strong communication and relationship-building skills
• A proactive, solutions-focused mindset
• Excellent organisation and multitasking ability
• Adaptability in a fast-changing environment
• Confidence using Microsoft Office and CRM systems (Salesforce is a plus)
• A positive, team-oriented attitude
• Experience in B2B sales, promotional products, or branding
• Exposure to distributor or reseller networks
• Experience working with offshore or AU/NZ clients

Why You'll Love Joining the CO Fam!

At Clark Outsourcing, we're redefining what it means to work in a BPO. This isn't your regular office setup-it's where careers flourish, friendships grow, and fun is always part of the deal. Our culture is unmatched (seriously, our team swears by it), and we promise you'll have to experience it yourself to believe it.

Here's what's in store for you:

• Health and Welfare Benefits: HMO with prescription coverage, SSS, PhilHealth, Pag-IBIG, 13th-month pay, retirement benefits, and more.
• Beyond Work: Enjoy our in-office swimming pool (lowkey flex!), CO Club gaming lounge, CSR involvement through CO Stars, scholarship programs, and access to CO Academy for growth.
• Travel Opportunities: We send at least 20 staff per year to visit our clients in US, UK, and Australia, giving you international exposure and experience.
• Leave Benefits: Paid holidays, Earned PTO on your first month, Wellness leave (no questions asked), plus special leaves like bereavement, parental leave, and Magna Carta leave.
• Extra Perks: Salary loans up to PHP 1M (via BPI), CO Swag Bag, birthday and anniversary tokens, and our COol & flexible workplace.
• Growth and Recognition: Yearly performance appraisals, career advancement programs, CO League events, and guidance from our amazing Coaches!

At CO, it's not just about work - it's about loving where you work. Ready to experience the best workplace ever? We can't wait to welcome you to the team!