Account Manager

Swiss-Belhotel Blulane; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

A leading hotel in Manila seeks a Sales and Marketing Manager to lead the Sales and Marketing Division. The role involves developing and implementing marketing strategies, ensuring profitability, and managing team performance. The ideal candidate will have 1-3 years of relevant experience, strong financial management skills, and the ability to lead diverse teams. The hotel offers a full-time position in a dynamic environment focused on excellence. Apply now to join this prestigious establishment!

Qualifications

• 1-3 years of experience in a relevant role.
• Strong financial and revenue management skills.
• Proven leadership and team management abilities.

Responsibilities

• Develop and oversee all functions of the Sales and Marketing Division.
• Lead the development and implementation of sales and marketing plans.
• Provide ongoing communication regarding policies and procedures.

Skills

Coaching & team guidance

Strong leadership skills

Financial management

Team management abilities

Analytical & strategic

Sales Management

Teamwork

Microsoft proficient

Education

Bachelor's degree

Job description

Job Description

On-site - Manila 1-3 Yrs Exp Bachelor Full-time

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Government Mandated Benefits

Key Responsibilities:

• Develop and oversee all functions of the Sales and Marketing Division.
• Lead the development and implementation of the hotel’s sales and marketing plan to ensure optimum sales and profitability.
• Develop the annual budget and targets for areas under supervision.
• Prepare and produce detailed reports in a timely manner.
• Use financial and revenue management skills to analyze performance, identify profitability shortfalls, and implement improvement strategies.
• Regularly monitor market performance, penetration, trends, practices, and systems to project future supply and demand and identify business opportunities.
• Develop knowledge of competitor strategies and analyze strengths and weaknesses to guide marketing activities.
• Build market share through short- and long-term revenue management strategies.
• Develop and oversee rooms, catering, and banqueting revenue management and sales strategies.
• Develop and oversee all marketing promotions.
• Ensure division is managed to control costs, increase revenues, and meet budget goals.
• Provide ongoing communication regarding policies, programs, and procedures within the division.
• Ensure all operating procedures are properly implemented and operating manuals are updated as required.
• Conduct sales inspections as required.
• Maintain constant communication with key accounts.
• Handle guest queries and resolve issues promptly and professionally.
• Maintain rapport with competitor lead sources, clients, and the local community.
• Attend major company, employee, community, and promotional functions as a high-profile hotel representative.
• Manage all public relations including media, press releases, and responses to public queries.
• Conduct regular walkthroughs of hotel facilities to ensure standards are maintained.
• Oversee all billing, cashiering, and cash float procedures; address disputes and authorize rebates, discounts, or comps.
• Monitor department spending and recommend corrective actions.
• Review and negotiate tender documents and vendor contracts.
• Stay updated on industry practices, technology, methods, equipment, and materials.
• Oversee purchasing, receiving, and inventory practices while managing risks of damage, spoilage, or theft.
• Participate in recruitment to ensure the best candidates fill vacancies.
• Develop and review succession plans, cross-training, and professional development programs.
• Conduct regular performance appraisals, assess probationary employees, and support career development.
• Identify training needs and ensure objectives are met within the division.
• Address employee misconduct and implement disciplinary actions per HR procedures.
• Manage employee schedules to ensure proper coverage for business needs.
• Review payroll costs and make recommendations as appropriate.
• Attend and coordinate regular meetings, including Executive Committee and Department Head meetings.
• Act as Duty Manager as required.
• Coordinate functions and activities with regional, divisional, and corporate staff.
• Monitor facility conditions and recommend maintenance, repairs, renovations, or refurbishments requiring capital expenditure.
• Maintain understanding of Employee Handbook and hotel policies.
• Maintain knowledge of fire, safety, and health regulations and ensure precautions are followed.
• Perform other assignments as directed to meet business needs.

Skills & Qualifications:

• Coaching & team guidance
• Strong leadership skills
• Financial management
• Team management abilities
• Analytical & strategic
• Sales Management
• Teamwork
• Microsoft proficient

Working Location

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• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.

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