Account Manager

Korp.ph; Makati; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

korp.ph in Manila is hiring a Client Success / Account Manager to onboard clients, coordinate with operations and draft corporate documents using templates and AI tools. You will become the primary contact from signup and help scale our processes.

The role emphasizes creating SOPs, maintaining project timelines in our PM tool, and delivering consistent service while using English clearly.

Qualifications

• Experience in account management, client success or operations at a startup.
• Track record of building processes or SOPs from scratch.
• Hands-on use of AI tools to draft, research and speed up work.
• Clear written English and organized communication.

Responsibilities

• Own the relationship with a portfolio of client companies and respond promptly.
• Onboard clients onto our platform and guide them through it.
• Coordinate requirements between operations and clients.
• Prepare SEC and corporate documents using templates and AI tools for review.
• Write and improve processes and SOPs as we scale.
• Maintain up-to-date client projects in the project management tool.

Skills

Account management

Process development

AI tools usage

Written English

Tools

CRM software

Job description

About us

We are making it better to start and run a company in the Philippines. korp.ph is the modern gateway for founders building from the Philippines for the world: SEC incorporation, BIR registration, business permits, corporate secretary and virtual office. Join a fast-growing company that combines technology with expert corporate support.

About the role

You are our clients' main point of contact from the moment they sign, and you help build how we serve them. You onboard clients onto our platform, coordinate their requirements with our operations team, and prepare corporate documents using our templates and AI tools, with review by our Corporate Secretary and Head of Operations and Compliance. As we grow, you turn what works into processes and SOPs so the team can serve every client the same way.

Key responsibilities

• Own the relationship with a portfolio of client companies, and answer them promptly


• Onboard clients onto our platform and guide them through it


• Coordinate requirements between our operations team and clients


• Prepare SEC and corporate documents using our templates and AI tools, for review


• Write and improve our processes and SOPs as we scale


• Keep each client's project up to date in our project management tool

About you

• Experience in account management, client success or operations, ideally at a growing startup


• A track record of building processes or SOPs from scratch


• Hands-on, daily use of AI tools to draft, research and work faster


• Organized and responsive, with clear written English


• Familiarity with SEC or corporate documents is a plus, not a requirement