Account Manager

Philippine Dragon Media Network (菲龙网 Fei Long Wang); Makati; On-site; PHP 1,772,002 - 2,953,337; Full time

Job summary

A leading media organization in Metro Manila is seeking an experienced Account Manager to manage client relationships and oversee project execution. The ideal candidate should have a Bachelor's degree and at least 5 years of experience in client servicing or account management. Strong communication skills and a proactive problem-solving approach are essential for success in this full-time role.

Qualifications

• Minimum of 5 years experience in client servicing or account management.
• Strong relationship-building skills with key clients.
• Demonstrated success in overseeing end-to-end campaigns.

Responsibilities

• Manage client support and relationships.
• Assist CEO with key account management.
• Coordinate with internal teams to ensure project success.

Skills

Client management

Project management

Communication skills

Problem-solving

Business development

Education

Bachelors Degree in Marketing, Communications, Business Management, or related field

Job description

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Responsibilities

• Client Support & Relationship Management
• Support the CEO in handling key client accounts
• Help manage budgets, timelines, deliverables, and creative approvals when assigned
• Maintain clear, professional communication with clients and build strong working relationships
• Be proactive in identifying new opportunities or projects with existing clients
• Team Support & Coordination
• Assist in recruiting and training new Account servicing team members as needed to grow "your" team
• Work and coordinate with part-time/ contract creatives or project managers
• Support the setup of basic systems for smoother project tracking and internal communication
• Source suppliers or contractors in completing projects as needed
• Project & Campaign Management
• Oversee assigned campaigns from briefing to execution and completion
• Coordinate with internal teams (events, creatives, production, media) to keep things on track
• Review materials before client submission to ensure quality and alignment with expectations
• Internal Communication & Problem Solving
• Post event assessment and Share client feedback with the team to help improve our output
• Flag any issues or concerns early and coordinate with the CEO to resolve them
• Help make sure clients are happy and projects run smoothly
• Sales & Business Development Support
• Collaborate with the CEO on new business proposals and decks, join pitches or exploratory calls as needed
• Help expand accounts and support new project wins
• Participate in defining quarterly KPI goals for the team
• Reporting & Documentation
• Submit weekly updates to the CEO on account and project status
• Assist in preparing client reports, post-campaign recaps, and tracking files
• Events management, including helping with ingress/egress when necessary
• Take on additional assignments as delegated by the CEO in support of agency operations and growth

Job Requirements

• Education: Bachelors Degree in Marketing, Communications, Business Management, or a related field.
• Experience: Minimum of 5 years solid experience in client servicing, account management, or project management within the marketing, events, or advertising industry.
• Client Management: Strong background in handling and nurturing key client accounts, with excellent relationship-building skills.
• Project & Campaign Management: Demonstrated success in overseeing end-to-end campaigns, ensuring timely delivery, budget control, and high-quality outputs.
• Communication Skills: Excellent verbal and written communication skills; able to handle negotiations and present proposals confidently.
• Problem-Solving: Strong critical thinking and conflict-resolution skills; proactive in identifying risks and implementing solutions.
• Business Development: Ability to support sales initiatives, contribute to pitches, and help expand accounts.

Seniority level

• Executive

Employment type

• Full-time

Job Function

• Broadcast Media Production and Distribution, Advertising Services, and Online Audio and Video Media