Account Executive / Manager

Ressy (Acquired by Eatigo); Makati; On-site; PHP 350,000 - 550,000; Full time

Job summary

Eatigo in the Philippines (Makati) is seeking a proactive Account Executive to drive revenue growth and minimize churn across merchant accounts. Reporting to the Country Lead, you will work in a fast-paced environment and manage key restaurant partnerships.

You will optimize profiles, review performance, coordinate with marketing on promotions, and maintain strong relationships with merchants to upsell services and enhance overall performance.

Qualifications

• 2–3 years of sales or account management experience in e-commerce or tech startups.
• Bachelor's degree in any field.
• Strong English communication and writing skills.
• Positive attitude, fast learner, flexible and enthusiastic.
• Excellent interpersonal and relationship-building abilities.

Responsibilities

• Work with existing merchants to optimize profiles and increase performance.
• Support country growth through restaurant performance optimization.
• Review merchant performance on monthly, quarterly, and yearly bases.
• Manage relationships between Eatigo and partner restaurants.
• Coordinate with marketing for restaurant promotions.
• Report to the Country Lead.

Skills

Sales experience

Account management

English communication

Interpersonal skills

Fast learner

Education

Bachelor's degree

Job description

About Us

Eatigo – invested by TripAdvisor and seating over 1 million diners a month, eatigo is recognized as the number 1 restaurant reservations platform in South East Asia. We currently have operations in Bangkok, Singapore, Malaysia, Hong Kong, India, Philippines and Indonesia.

Founded in 2013, Eatigo’s mission is to connect empty tables with empty stomachs by offering time‑based discounts of up to 50% every day at all of its participating restaurants through its online website and mobile applications. Users can choose to dine anywhere, from upscale hotels to popular food chains, and enjoy the same discounts with no strings attached, while restaurants get to fill their empty seats during off‑peak hours.

Job Description

Seeking a highly motivated and energetic candidate for the position of Account Executive to join the Eatigo Team. Reporting to the Country Lead, this role will be responsible for managing revenue growth percent and churn rate for merchant accounts. The ideal candidate will have the ability to work in a fast‑paced environment, under pressure, remaining flexible, proactive, resourceful and efficient, with a high level of professionalism and have a strong track record of execution and be able to work well independently as well as in a team.

What You’ll Do

• Work closely with existing merchants to optimize their profiles, increase performance, and up‑selling services
• Support countries growth through optimization of restaurants’ performance
• Review merchant performance analysis on a monthly, quarterly and yearly basis
• Manage and own relationship between eatigo and its partner restaurants
• Work closely with existing merchants to optimize their profiles and increase performance
• Updating and optimizing discount structure
• Coordinate with marketing team for restaurant promotions
• Report directly to the Country Lead

Requirements

WHAT YOU'LL NEED

• Minimum of 2 to 3 years sales or account management experience, preferably in e-commerce industry.
• Bachelor’s degree in any field
• Good command of English in both communication and writing skills
• Positive attitude, Fast learner, Flexible, Adaptable and enthusiastic
• Motivated with excellent interpersonal and communication skills
• Passionate for restaurant industry and interest in growing within a top tech startup of the region