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American Express International Inc. is expanding its Manila SME Acquisition team.
The role involves building relationships with small business owners, prospecting through sourced leads, and managing the full sales cycle to acquire mid-market clients in Australia via the Philippines-based team. The position requires strong outbound B2B sales experience, excellent communication, and the ability to meet KPIs in a hybrid work setup (onsite and work-from-home).
9th in Great Place to Work’s Best Workplaces™ in the Philippines 2026
10th in Fortune Magazine’s 2026 World’s Most Admired Companies
6th in Great Place to Work Philippines Best Workplaces in IT-BPM 2026
4th in Great Place to Work's Best Company To Work For 2025
American ExpressInternational Card Services (ICS)is the leading provider of payments for businesses ofall sizes globally. TheSmall and Medium Enterprise (SME) Acquisition Teamis a key part of IIS and manages relationships withSmall Business clients in Australia, acquiring business owners with products and services to help them to manage and expand their businesses, so they in turn can change the world for the better. These clients are acquired via the telephone channel by a team of professionalBusiness Development Executives.
We are currently hiring for Business Development Executives based out of our Manila office, integrating into the existing Small and Medium Enterprise (SME) Acquisition team in Australia who will be focusing on acquiring in the revenue range of up to $ 20M companies in Australia.
Someonepassionate about building relationshipsandhelping business owners cultivate growthin their market and industry. If you are this person, then this is a truly unique opportunity that could provide you with the building blocks for an amazing career at American Express!
Responsibilities:
Prospecting for new customers through sales sourced leads and maximizing lead allocation
Timely and effective execution of all sales activities – leads, campaigns & referrals
Tracking and reporting sales performance including pipeline, acquisition results and market conditions
Ensure quality and daily productivity targets are met
Researches and understands prospects before making the call
Use online CRM tool (salesforce.com) to source leads
Drive the on-boarding of new customers and initiates spend enablement activities
Promote the American Express Brand
Display an optimization growth mindset for improvements
Strict adherence to AMEX sales practice policy and compliance requirements
Comprehensive understanding of acquisition processes, pipeline management principles, products, services, updated promos, etc
Minimum Qualifications:
Strong background in outbound B2B sales acquisitions AN ADVANTAGE
Experience in Outbound Business to Business (B2B) Account Development/Management for small to medium client accounts AN ADVANTAGE
Telesales experience is REQUIRED regardless of the industry (financial, technology, hospitality, real estate, marine, online/media, telecommunications, marketing/advertising, pharmaceutical, oil& gas, BPO, etc.)
Experienced in driving sales outcomes through ownership of efficient sales target and metrics management
Consistent in meeting Key Performance Indicators (KPIs)
Used to target driven environments
Superior communication and interpersonal skills, including experience working closely with internal stakeholders and ability to influence all levels
Please note that this is a future opportunity in American Express.
Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
Work From Home Requirements:
Must have at least 25 mbps internet connection plan / speed
Must have a private & quiet area to work at home
American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives
Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation,shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Support for financial-well-being and retirement.
Comprehensive medical, dental, vision, life insurance, and disability benefits.
100% company-paid medical coverage, including up to three eligible dependents.
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need.
Work From Anywhere program allows you to work from a different location for up to four weeks each year.
Generous paid parental leave policies.
Free access to global on-site wellness centers staffed with nurses and doctors.
Free and confidential counseling support through our Healthy Minds program.
Career development and training opportunities.
Complimentary daily meals and snacks onsite.
Fixed Monthly Internet Allowance.
Medical out-patient reimbursable benefits.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Hirer responsiveness Salary match Number of applicants
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
You Lead the Way. We’ve Got Your Back.
At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
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