681465BROrder to Cash Professional Naga

half the sky; Naga; On-site; PHP 279,000 - 390,600; Full time

Job summary

A global company in the finance sector is seeking an Order to Cash Analyst to oversee accurate and timely application of customer payments. Responsibilities include managing cash receipt files, responding to payment inquiries, and generating reports. Ideal candidates hold a degree in a related field and possess strong communication skills, with experience in finance or customer service preferred. Basic knowledge of SAP and Excel is advantageous. This role is located in the Bicol Region, Naga, Philippines.

Qualifications

• 0 to 1 year work experience in Finance and Accounting.
• Basic understanding or working knowledge of finance concepts.
• Ability to work independently in a dynamic setting.

Responsibilities

• Ensure Customer Payments are applied accurately and timely.
• Respond to inquiries regarding payment status.
• Create and distribute monthly reports.

Skills

Written communication skills

Oral communication skills

Interpersonal communication skills

Ability to follow instructions

Education

Degree in Accounting, Finance, Business, Economics or related field

Tools

Excel

SAP or Autorek/AutoBank

Job description

681465BR Order to Cash Professional Naga

About the job 681465BR Order to Cash Professional Naga

Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities As an Order to Cash Analyst, you’ll be able to do the following tasks/function:

• Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.
• Apply receipts to open balances and Rectify processing errors if needed.
• Download customer remittance details and ensure customer payments are applied based on it.
• Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
• Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
• Respond to inquiries regarding payment status.
• Create and distribute monthly reports.
• Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
• Review and update Desktop Procedures (DTP).

Required Technical and Professional Expertise

• With Accounting, Finance, Business, Economics, or other related management degrees.
• Minimum of 0 to 1 year work experience in Finance and Accounting.
• With Basic understanding or working knowledge of general finance and various finance concepts and principles.
• With Basic knowledge or Beginner level in Excel.
• With good written, oral, and interpersonal communication skills.
• Ability to follow and complete straightforward, stand-alone tasks within detailed instructions and predefined procedures.
• Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines.

Preferred Technical and Professional Expertise

• Knowledge of SAP or Autorek/AutoBank is an advantage.
• Experience in Customer Service/AR support or handling customer inquiries is an advantage.
• Similar work experience of at least one year especially in a BPO or similar fast-paced setting.