589906BR Order To Cash Profesional - Naga

half the sky; Naga; On-site; PHP 335,000 - 603,000; Full time

Job summary

IBM Philippines in Naga is seeking an Order to Cash Professional to ensure accurate and timely processing of customer payments. You will apply receipts, research unidentified payments, and maintain daily cash records while supporting monthly AR meetings and reporting. Strong communication and Excel skills are essential.

The role requires a degree in Accounting/Finance/Business/Economics and 0–1 year of finance experience, with the ability to work independently in a fast-paced environment.

Qualifications

• Bachelor-level degree in Accounting, Finance, Business, Economics, or related field.
• 0–1 year of work experience in Finance and Accounting.
• Basic understanding of finance concepts and principles.
• Basic knowledge of Excel.

Responsibilities

• Process customer payments accurately and timely per SLAs.
• Apply receipts to open balances; rectify errors.
• Download remittance details and apply payments accordingly.
• Research unidentified payments with Cash Collectors for correct posting.
• Maintain a daily cash receipt file with processing times.
• Respond to inquiries about payment status.
• Create and distribute monthly AR reports.
• Attend Monthly AR Meetings and discuss on-account/suspense payments.
• Review and update desktop procedures.

Skills

Excel (Basic)

Communication skills

Independent work

Education

Accounting/Finance/Business/Economics degree

Tools

SAP

Autorek/AutoBank

Job description

589906BR Order To Cash Profesional - Naga

About the job 589906BR Order To Cash Profesional - Naga

Introduction

The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
Your Role and Responsibilities
As an Order to Cash Analyst, youll be able to do the following tasks/function:

• Ensure Customer Payments are applied accurately and timely in accordance with Service Levels Agreements.
• Apply receipts to open balances and Rectify processing errors if needed.
• Download customer remittance details and ensure customer payments are applied based on it.
• Research any unidentified payment receipts and work with Cash Collectors to determine correct posting.
• Maintain a Daily Cash Receipt file to document the processing time for the cash applied payments.
• Respond to inquiries regarding payment status.
• Create and distribute monthly reports.
• Attend Monthly AR Meeting to discuss On-Account and Suspense Account payments together.
• Review and update Desktop Procedures (DTP).

Required Technical and Professional Expertise

• With Accounting, Finance, Business, Economics, or other related management degrees.
• Minimum of 0 to 1 year work experience in Finance and Accounting.
• With Basic understanding or working knowledge of general finance and various finance concepts and principles.
• With Basic knowledge or Beginner level in Excel.
• With good written, oral, and interpersonal communication skills.
• Ability to follow and complete straightforward, stand-alone tasks within detailed instructions and predefined procedures.
• Ability to work independently in a fast-paced, dynamic setting while maintaining accuracy and delivering against deadlines.

Preferred Technical and Professional Expertise

• Knowledge of SAP or Autorek/AutoBank is an advantage.
• Experience in Customer Service/AR support or handling customer inquiries is an advantage.
• Similar work experience of at least one year especially in a BPO or similar fast-paced setting.