5X Interview Executive (Mon - Fri | 1 year)

PERSOL; Santo Niño 1st; On-site; PHP 180,000 - 240,000; Full time

Job summary

PERSOL in the Philippines is hiring for a survey and field operations assistant. Work hours are Mon–Fri, 10am–7pm, based at the Novena office. The contract is yearly renewable and you will help respondents complete surveys online or by hand.

You will conduct field visits, update outcomes in Excel, and collaborate with teammates to meet KPI targets. The role requires a Diploma and at least 1 year in research, surveys, sales, or customer service, with strong communication and confidentiality.

Qualifications

• Diploma or higher.
• 1+ year experience in research, survey operations, sales, or customer service.
• Strong communication and interpersonal skills.
• Ability to work independently and manage time.
• Proficient in MS Office (Excel, Word).
• High attention to detail and confidentiality.

Responsibilities

• Assist respondents to complete selected surveys online or manually.
• Conduct field visits for respondents not contactable by phone.
• Update daily call outcomes using Excel files.
• Work closely with teammates to attain surveys completion.
• Handle objections from respondents professionally and politely.
• Update daily productivity reports and survey attainment.

Skills

Strong communication

Interpersonal skills

Time management

MS Office

Excel

Word

Education

Diploma

Tools

Excel

Word

Job description

Work hours: Mon - Fri, 10am - 7pm

Office: Novena

Contract duration: Yearly renewable

Comply to Standard Operating Procedures (SOP) and provide valid reasons for any deviations.

Attain key performance indicators (KPI) established.

Assist respondents to complete selected surveys online or via manual collection.

Conduct field visits for selected respondents that are not contactable via phone.

Perform daily updates of call outcomes using Excel files assigned to them.

Work closely with team-mates on assigned respondents to attain surveys completion.

Handle objections from selected respondents in terms of survey participation professionally and politely.

Update daily report accurately to account for productivity and surveys attainment.

Requirements

• At least Diploma

• At least 1 year ofwork experience in research, survey operations, sales, or customer service.

• Strong communication and interpersonal skills.

• Ability to work independently and manage time effectively.

• Proficient in MS Office (Excel, Word

• High attention to details and ability to maintain confidentiality.