24/7 Service Desk Admin (Shifting) – On-site

Jones Lang LaSalle Incorporated; Muntinlupa; On-site; PHP 167,000 - 357,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Services Desk Admin to support employees on rotating shifts at the Muntinlupa site. The role requires handling permits, visitor access, and merchandise distribution while maintaining accurate records.

The candidate should have a Senior High School diploma (Associate's degree a plus) and 1-2 years of customer service or administrative experience. Proficiency in MS Office, email, and shift coordination is essential.

Qualifications

• Senior High School diploma or equivalent.
• 1-2 years of customer service, reception, helpdesk, or administrative support experience.
• Willingness to work on rotating shifts including nights, weekends, and holidays.
• Proficiency in Microsoft Office, email, and learning apps (Grab, WExpress).
• Good verbal and written communication skills.

Responsibilities

• Process Online Material Gate Pass, Permit to Work, and Online Transmittal Reference Numbers per shift.
• Release car passes, motorcycle passes, AMT padlocks, accountability forms, locker assignments, and other items.
• Process Visitor Access Forms (VAF) and assist vendors at reception.
• Distribute BCP supplies to associates and track releases.
• Order Grab Food during shift, file e-receipts, create Delivery Completion Receipts, and prepare documents for monthly cut-off.
• Submit scanned copies of amenities, parking documents, and housekeeping photos to GWS Admin.
• Process store merchandise requests and manage distribution.
• Attend to associate concerns, requests, and inquiries during shift.
• Print signage, forms, and other materials as requested.

Skills

Customer service

Reception

Helpdesk

Administrative support

Education

Senior High School diploma or equivalent

Associate's degree (a plus)

Tools

Microsoft Office

Email

Grab

WExpress

CMMS

Job description

Jones Lang LaSalle Incorporated is seeking a Services Desk Admin to support employees on rotating shifts at the Muntinlupa site. The role requires handling permits, visitor access, and merchandise distribution while maintaining accurate records.

The candidate should have a Senior High School diploma (Associate's degree a plus) and 1-2 years of customer service or administrative experience. Proficiency in MS Office, email, and shift coordination is essential.