24/7 NOC Engineer: Real-Time Systems Guardian

BB Wave Inc.; Taguig; On-site; PHP 12,000 - 30,000; Full time

Job summary

BB Wave Inc. is seeking a dedicated operations support specialist in Metro Manila, Taguig. The role involves 24/7 monitoring of production systems and dashboards, proactive management of system alerts, and routine inspections. Candidates must possess a diploma in Computer Science or related fields, and familiarity with monitoring tools like Zabbix and Prometheus is ideal. The position also requires strong log analysis skills and an understanding of networking concepts, along with a willingness to work in rotating shifts.

Qualifications

• 13 years of experience in Operations, NOC, or similar roles.
• Basic understanding of DNS and load balancing concepts.
• Familiar with ITSM/ticketing systems.

Responsibilities

• Provide 24/7 monitoring support for production systems.
• Respond to alerts and perform initial troubleshooting.
• Create and maintain operational manuals and SOP documentation.

Skills

Linux commands

Log analysis

TCP/IP

Monitoring platforms

Shell scripting

Communication skills

Education

Diploma in Computer Science or related fields

Tools

Zabbix

Prometheus

Grafana

Docker

Kubernetes

Job description

BB Wave Inc. is seeking a dedicated operations support specialist in Metro Manila, Taguig. The role involves 24/7 monitoring of production systems and dashboards, proactive management of system alerts, and routine inspections. Candidates must possess a diploma in Computer Science or related fields, and familiarity with monitoring tools like Zabbix and Prometheus is ideal. The position also requires strong log analysis skills and an understanding of networking concepts, along with a willingness to work in rotating shifts.