24/7 NOC Engineer: Network Monitoring & Troubleshooting

TaskUs; Imus, Hinoba-an; On-site; PHP 502,000 - 725,000; Full time

Job summary

TaskUs in Imus, Cavite, Philippines is seeking a Network Operations Center Specialist. You will monitor networks, validate alerts, and coordinate with IT technicians to resolve issues.

The role requires hands-on experience with Cisco IOS, CCNA, and common routing protocols. You will work a 24x7 schedule in a fast-paced environment, contributing to proactive network health and customer satisfaction.

Qualifications

• 1+ year of Network Administration experience with switches, routers and firewalls.
• Experience with Cisco IOS and routing protocols.
• Good English communication skills.
• Ability to work in a fast-paced environment and handle shifting schedules.

Responsibilities

• Validate alerts and escalate to appropriate IT technicians.
• Investigate issues, resolve problems, and communicate status.
• Perform routine health checks and monitor for quickest detection time.
• Respond to alarms and provide network performance metrics.
• Maintain documentation in the ticketing system.
• Work 24x7x365 with a team-focused attitude.

Skills

Cisco IOS

BGP

EIGRP

RIP

MPLS

CCNA certification

Wireshark

SolarWinds

ITIL framework

Network design

Education

Degree in Computer Science / Electronics Engineering or related field

Tools

SolarWinds

Job description

TaskUs in Imus, Cavite, Philippines is seeking a Network Operations Center Specialist. You will monitor networks, validate alerts, and coordinate with IT technicians to resolve issues.

The role requires hands-on experience with Cisco IOS, CCNA, and common routing protocols. You will work a 24x7 schedule in a fast-paced environment, contributing to proactive network health and customer satisfaction.