Solutions Engineer

Pax8 International (Thailand) Co. Ltd.; Asia; On-site; PEN 72,000 - 103,000; Full time

Job summary

Pax8 is seeking a Solutions Engineer to support Channel Account Managers in presales and post-sales deployments for cloud solutions in multiple categories to MSPs across Thailand. This office-based role in Bangkok requires strong pre-sales experience and customer-service focus.

You will demonstrate Pax8 solutions, guide initial configurations, assist with POCs and RFIs, and collaborate with the Sales team as a product SME. Strong communication and a service mindset are essential.

Qualifications

• At least 2 years of technical and/or pre-sales experience.
• Desire to continuously learn new platforms.
• Ability to blend technical and social engagement.
• Ability to explain complex concepts in simple terms.
• Passion for customer service.
• Comfort troubleshooting deployments in unknown ecosystems.
• Residence in country with valid right to work.

Responsibilities

• Demonstrate the technical and commercial value of Pax8 Solutions.
• Provide initial configuration and architecture guidance.
• Assist partners with proof-of-concept deployments and RFIs.
• Collaborate with the Sales team as a product SME.
• Deliver product demos and create product guides/videos.
• Maintain customer‑service oriented, collaborative approach.

Skills

Pre-sales experience

Continuous learning

Communication

Customer service

Troubleshooting

Tools

Microsoft MS900

MS100

MS101

AZ900

CompTIA A+

Security+

Network+

Job description

Overview

Pax8 is seeking a Solutions Engineer to support Channel Account Managers (CAM) in a presales effort to sell cloud solutions in Productivity, Continuity, Security, Infrastructure and Operations categories to Managed Service Providers (MSPs) of all levels, in various industries, across Thailand. The Solution What you will do as a Solutions Engineer at Pax8: Solutions Engineer will deliver pre-sales cloud product demonstration experiences to our Partners as well as post-sales deployment and configuration assistance. This role is based in Bangkok, Thailand. Employees are expected to work from the office.

Day to day

Let’s look at your day to day as a Solutions Engineer: Demonstrating the technical and commercial value of a selection of Pax8 Solutions. Driving initial configuration and architecture guidance for a variety of customer environments. Assisting partners with proof-of-concept deployments and responding to RFIs. Working closely with our Sales team as a subject matter expert for a particular product set. Provide demonstration of select solutions and produce product specific guides and videos. Ability to be customer service oriented and work well in a collaborative environment. Driven and self-motivated to work in a fast-paced environment.

Requirements

• Minimum 2 years technical and/or pre-sales experience.
• Have a desire to constantly learn new and challenging platforms.
• Possess ability to blend technical and social engagement.
• Have the skill to communicate complex concepts in simple terms.
• Are genuinely passionate about customer service.
• Are undaunted by troubleshooting deployments in unknown ecosystems.
• Have a certification in any 1 of the following areas: Microsoft MS900, MS100, MS101, AZ900, CompTIA A+, Security+, Network+.
• In order to fulfil this role, you should be resident in this country with a valid right to work.

About Pax8

Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMB’s) through AI powered insights and comprehensive product support. With a global partner ecosystem of over 39,000+ managed service providers (our customers), Pax8 empowers SMB’s worldwide by providing software services that unlock their growth potential and enhance their cloud security! We’ve pioneered simplifying the cloud services journey for thousands of our partners by reinventing the IT cloud model with more than 130+ vendors (software/cloud providers) globally giving customers and partners real choice! Pax8 run a transaction through our Marketplace every 7 seconds and support 700,000+ indirect businesses and more than 22,000,000+ end users around the world! For the 8th consecutive year running, Pax8 have been listed on the 2025 Inc.5000 list and we have a $2BN+ annual recurring revenue. This has lead us to become recognised as one of the Best Managed Company’s 2025 and our pioneering cloud marketplace earning a 5 star rating in the 2025 CRN awards as a Partner Program Guide winner!

Culture

Culture is important to us, and at Pax8, it’s business, and it IS personal. We embody our behaviours - Compassionate Candour, Seek to Understand, We Before Me, Do What You Say, Light Up Learning and Driven by Passion! We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! Through our 4 core values - We Elev8 each other! We Advoc8 for our partners! We Innov8 continuously! We Celebr8 life! As we expand across Europe, we have 11 offices supporting 20+ languages and our teams continue to grow! Come and be \"work happy\" with us! It\'s an exciting time to join us as Pax8 EMEA enter the next significant stage of our incredible journey! Our purpose is to help every small business turn their dreams into reality through the power of technology!

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within your country. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with best practices and processed only in accordance with our recruiting processes. As part of our hiring process, we are required to undertake information verification checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks. All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records. At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire. To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you. Job Applicant Privacy Notice (https://www.pax8.com/en-uk/job-applicant-privacy-notice/)