Remote AI-Driven Customer Success Manager

Asana; Usca; Presencial; PEN 397.684 - 452.161; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Mental health and wellness benefits

Career coaching and support

Inclusive family building benefits

Long-term savings or retirement plans

Descripción de la vacante

Asana is looking for a Customer Success Manager to engage with clients and leverage Asana's AI-powered features for better productivity. This remote role involves building strong customer relationships, advising on AI strategy, and driving adoption in various business contexts.

The ideal candidate has over 5 years in account management or customer success, showcasing excellent data literacy and change management skills. A focus on AI tools is essential as you will guide customers through their tools' adoption and enhance their decision-making processes.

Formación

• 5+ years of demonstrated success in an Account Management or Customer Success role.
• Experience helping customers evaluate, adopt, or scale AI tools in their workflows.
• Ability to guide organizations through technology transitions.

Responsabilidades

• Work with customers to understand their needs and business processes.
• Lead design workshops to help customers adapt their processes.
• Consult on AI adoption strategy and help customers drive AI transformation.

Conocimientos

Account Management

Customer Success

AI adoption consulting

Data literacy

Change management

Descripción del empleo

Asana is looking for a Customer Success Manager to engage with clients and leverage Asana's AI-powered features for better productivity. This remote role involves building strong customer relationships, advising on AI strategy, and driving adoption in various business contexts.

The ideal candidate has over 5 years in account management or customer success, showcasing excellent data literacy and change management skills. A focus on AI tools is essential as you will guide customers through their tools' adoption and enhance their decision-making processes.