Receptionist

Madlochblick Hotel Betriebs GmbH; Osterreich; Ibrido; PEN 124.000 - 163.000; Tempo pieno

Vantaggi offerti da questo lavoro

Accommodation provided

Meals provided

Free staff parking

Gym and spa access

Lech Card discounts

Ski passes discount

Group ski lessons

Team events

Partner accommodation discounts

Descrizione del lavoro

madlochBlick in Lech, Austria, is seeking a welcoming receptionist to greet international guests and ensure a memorable stay. You will handle check-ins/outs, concierge requests, and daily communications, contributing to a warm, professional guest experience.

We value hospitality training, fluency in German and English, strong organisational skills, and a team-oriented mindset. The role includes accommodation and meals provided, free gym and spa access, and opportunities for coaching and

Competenze

• Training in hospitality and previous reception experience.
• Fluent in German and English; additional languages a plus.
• Strong organizational and communication skills.

Mansioni

• Check guests in and out and provide a warm welcome.
• Assist guests in person and over the phone with concierge services.
• Handle hotel correspondence and guest records.
• Arrange restaurants, taxi, ski courses and spa appointments for guests.
• Maintain guest records in the PMS system and perform admin tasks.
• Prepare morning newsletters, weekly programme and menus to ensure smooth operations.

Conoscenze

German language skills

English language skills

Additional languages

Formazione

Hospitality training

Strumenti

Office software

Descrizione del lavoro

Team madlochBlick looks forward to welcoming you

Are you looking for more than just a workplace – somewhere you can grow? Would you like to be creative, develop your skills and meet lovely people? Perfect! Welcome to madlochBlick!

Good reasons to work with us…

• We are a family-run hotel with international guests and a wonderful team of long-standing staff.
• Your pay is above average, with pro-rata 13th and 14th salary payments for the period worked.
• For a year-round position, you are welcome to work from home during the off-season.
• madlochBlick is in the heart of Lech, right beside the slopes. You can reach the pistes just as quickly as the village for shopping or a drink. The sports and fitness park is also within walking distance.
• You can take part in coaching and professional development opportunities.
• You will stay in a beautiful, lovingly furnished single room in a quiet location in Lech.
• Accommodation and meals are provided free of charge, including on your days off.
• A free outdoor staff parking space is also available.
• You are welcome to use the hotel gym and spa area with pool.
• The Lech Card gives you numerous local discounts, including 50% off ski passes and sports equipment hire, 5% off at the local supermarket, discounts at the sports park and more.
• Free participation in a group ski lesson, subject to availability.
• We organise team events, such as end-of-season parties, bowling evenings and wine tastings.
• Your family and partner can stay with us at reduced rates!
• You will work in one of the world’s most beautiful and best winter ski areas, in a perfect location where you can easily spend a couple of hours on the slopes during your break!

Have we sparked your interest?

Welcome to hotel & chalet madlochBlick!

The hotel and chalet offer 36 modern, lovingly furnished rooms and suites. Our two restaurants serve both refined international dishes and popular Austrian classics. The hotel bar is a favourite meeting place for our international guests.

On the panoramic terrace, guests enjoy our culinary specialities with views of Lech’s landmark mountain, the Omeshorn. Our wellness area invites guests to relax and unwind. Whether in the indoor pool overlooking the Omeshorn, in the sauna or on the comfortable loungers – pure relaxation awaits!

Your responsibilities

• Checking our international guests in and out
• Providing a warm welcome, assistance and advice to our guests in person and over the phone
• Handling all hotel correspondence
• Providing concierge services for our guests, including restaurant reservations, taxi bookings, ski course bookings and spa appointments
• Maintaining guest records in the Sitec property management system
• Carrying out all administrative tasks, including the morning newsletter, weekly programme and menus, to ensure smooth operations

We also look forward to you contributing your ideas and creativity to our daily work. With professionalism, humour and motivation, we ensure our guests enjoy a wonderful stay at madlochBlick.

What you bring

• Training in hospitality and previous experience at reception
• Experience with standard office software
• You enjoy what you do
• A strong sense of responsibility and commitment
• You love organising and working independently
• Punctuality and reliability come naturally to you
• German and English language skills; additional languages are an advantage
• You aim to delight our hotel guests, not just satisfy them!
• You are a team player and value respectful cooperation with colleagues across all departments
• You enjoy learning and continually improving your skills