Onboarding Specialist

fonio; Osterreich; On-site; PEN 251,000 - 309,000; Full time

Benefits offered by this job

Equity

Relocation support

Daily lunch and dinner

Equipment of your choice

Regular team off-sites

On-site in Barcelona

Job summary

fonio is building AI-powered voice agents and seeks a People Ops specialist to own onboarding and relocation for international hires, including visas, housing and local registrations. You will ensure day-one readiness and a smooth employee experience across countries.

You will collaborate with People Ops, IT and hiring managers to align access, equipment and paperwork before day one, and you will shape the first impression of fonio for new joiners from Spain, Austria, UK and beyond.

Qualifications

• 3+ years in onboarding, employee experience or global mobility.
• Experience relocating employees across multiple countries (EU and non-EU).
• Know-how in international immigration (EU, UK, US).
• Eye for experience and brand alignment.
• AI and automation/workflow skills.
• People-first, low ego under intensity.
• Strong English; German is a strong plus.

Responsibilities

• Own end-to-end onboarding experience from day one.
• Coordinate relocation and visas for international hires.
• Partner with People Ops, IT and hiring managers to ensure access and paperwork.
• Develop country playbooks and manage relocation partners.
• Monitor onboarding progress and maintain accurate records.
• Ensure compliance with GDPR and local labor and immigration rules.

Skills

Onboarding

Employee experience

Global mobility

Immigration knowledge

Expat taxation

Brand-aware

English + German

Job description

About fonio

We build AI voice agents for small and medium-sized businesses so they never miss a call and can focus on the work they actually love.

Our AI handles every call automatically. But voice is just the beginning. Our vision: to build the world's first fully automated CRM.

10,000+ customers. >€5M ARR. ~30% monthly growth. Target until EOY: €30M.

We live ownership: you own your work end-to-end. No politics, few meetings, direct feedback.

Your Role

You make every new fonio teammate feel at home from day one. You own the journey from signed offer to fully ramped, and help international colleagues relocate across countries, from Spain and Austria to the UK, the US, Poland and beyond.

• Onboarding experience: Build the fonio way of joining: pre-boarding, day one, first 90 days. Welcome kits, buddies, team playbooks. Automate it so it scales with our hiring.

• Go-to person: Act as the primary point of contact for every new joiner. Answer fast, solve issues, and run onboarding sessions on our tools and ways of working.

• Stakeholder Management: Become the sparring partner with Department Leads in order to build engaging and interactive sessions. Make it fun!

• Ready on day one: Align with People Ops, IT and hiring managers so access, equipment and paperwork are complete before day one.

• Progress & accuracy: Monitor every onboarding, track completion and follow up on open items. Keep documentation, employee records and system access accurate and up to date.

• Compliance: Make sure every onboarding and relocation meets internal policies, data protection (GDPR) and local labor and immigration rules.

• Relocation & global mobility: Run international relocations end-to-end in every country we hire in: visas and work permits, residence and local registrations, Social Security enrollment, bank accounts, housing. Build country playbooks and manage relocation and immigration partners.

• Expat taxation: Guide new joiners on tax residency, double taxation, social security coordination and local expat tax regimes, together with external advisors.

• Feedback loop: Spot bottlenecks. Measure how new joiners feel and how fast they ramp. Keep improving.

What to Expect

• Solo, end-to-end ownership of how people join fonio.

• Close collaboration with People Ops, hiring managers and the founders.

• Direct impact: you shape everyone's first impression of fonio.

What You Bring

• 3+ years in onboarding, employee experience or global mobility, ideally startup or scale-up.

• Hands-on experience relocating employees across multiple countries (EU and non-EU).

• Know-how in international immigration (EU, UK, US) and expat taxation.

• An eye for experience and brand.

• AI and automation/workflow skills.

• People-first, low ego. You thrive under intensity.

• Strong English skills; German is a strong plus.

What We Offer

• €65,000 to €80,000

• Equity

• Relocation support

• Daily lunch and dinner

• Equipment of your choice

• Regular team off-sites

• On-site in Barcelona, working directly with the core-team

When you go the extra mile

• Dinner on us when you stay late

• Ride home covered when you work past late hours

Hiring Process

1. 20 min intro call

2. 30 min skill interview

3. 20 min culture call