Housekeeping Manager - Excalibur

MGM Resorts International; Comas; Presencial; PEN 162.000 - 216.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Wellness programs

Employee discounts

Free meals

Free parking

Health benefits

Professional development

Descripción de la vacante

MGM Resorts International in Las Vegas is seeking a Housekeeping Manager to oversee daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.

You will supervise staff, train team members, inspect rooms and public areas, manage workloads, and brief staff daily to maintain efficiency and service quality. This full-time role requires 21+ years, HS diploma, and 2+ years relevant experience.

Formación

• Must be 21 years of age or older.
• High School Diploma or GED required.
• 2+ years of prior relevant experience required.

Responsabilidades

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

Educación

High School Diploma or GED

Descripción del empleo

Las Vegas, Nevada

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

The Housekeeping Manager is responsible for overseeing the daily operations of designated housekeeping areas, ensuring all tasks are performed in compliance with departmental policies. This role includes supervising and training staff, conducting inspections of rooms and public areas, and managing workload distribution to maintain high standards of cleanliness and guest satisfaction.

The Day-to-day

• Oversee and ensure the smooth operation of assigned area
• Supervise, train, direct, and assist all employees assigned to the area
• Distribute workload fairly and evenly to those assigned to the station
• Conduct daily briefing and schedule meetings with Guest Room Attendants and House Persons
• Ensure cleanliness of rooms, hallways, lockers, and lobbies that all work is done properly
• Perform daily written guest room inspections in accordance with department standards
• Perform frequent and consistent visual inspections of guest rooms and assigned public areas
• Monitor Guest Room Attendants and House Persons work productivity and communicate any area below departmental standards to the assigned Executive Assistant Housekeeper
• Counsel and discipline employees that violate department policies, practices, or procedures; provide regular feedback to Guest Room Attendants and House Persons on specific job responsibilities and guest service

The Ideal Candidate

• Must be 21 years of age or older required
• High School Diploma or GED required
• 2+ years of prior relevant experience required
• Work varied shifts, to include weekends and holidays

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

View Job Description

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