Head of Food and Beverage

surinusantarajaya; Asia; Presencial; PEN 403 000 - 605 000; Tempo integral

Resumo da oferta

surinusantarajaya seeks a visionary Head of FnB / GM Operations to lead end-to-end restaurant ops across multiple venues, ensuring exceptional guest experiences and strong profitability. This executive role drives aggressive top-line growth while maintaining bottom-line discipline.

You will oversee CAPEX/OPEX budgeting, pricing strategies, and NSO expansions, partnering with marketing and culinary teams; mentoring Store Managers and Executive Chefs to sustain a high-performance culture.

Qualificações

• 8+ years in high-end lifestyle dining or large multi-outlet FnB operations.
• Senior executive experience (GM/Operations Director) 4+ years.
• Strong financial modeling, CAPEX & OPEX stewardship.
• Experience with Central Kitchen preferred.

Responsabilidades

• Direct end-to-end operations for multi-outlet concepts with SOPs.
• Plan and manage CAPEX/OPEX budgets and refurbishments.
• Drive top-line growth through pricing and revenue management.
• Lead P&L reviews and optimize margins.
• Lead new store openings (NSO) and expansion initiatives.
• Mentor Store Managers and executives to foster high-retention culture.

Conhecimentos

Strategic leadership

P&L management

Financial modeling

CAPEX planning

OPEX stewardship

Negotiation

Team management

Forecasting

Operations leadership

Formação académica

Bachelor's degree in Hospitality Management

Ferramentas

POS systems

Descrição da oferta de emprego

We are seeking an extraordinary, forward-thinking Head of FnB / GM Operations to lead and scale our brand portfolio. As a key strategic executive, you will spearhead end-to-end restaurant operations, ensure world-class customer experiences, drive aggressive top-line growth, and maintain strict bottom-line profitability across high-volume venues.

Key responsibilities

• Direct end-to-end operations (FOH & BOH) for multi-outlet concepts, ensuring strict adherence to SOPs, guest experience benchmarks, hygiene, and product quality standards
• Formulate, track, and execute robust CAPEX (expansion, kitchen equipment, refurbishments) and OPEX (labor, utilities, COGS, waste management) budgets
• Drive continuous top-line sales growth through strategic pricing, traffic analysis, and high-impact revenue management
• Conduct daily, weekly, and monthly P&L reviews, optimizing COGS, yield, and contribution margins
• Architect precise Manpower Planning (MPP) models to align productivity, labor-to-sales ratios, and scheduling efficiency with peak operational demands
• Partner with marketing and culinary development teams to pilot new concepts, launch seasonal initiatives, and lead seamless new store openings (NSO)
• Mentor and empower Store Managers, Executive Chefs, and operational leads to foster a performance-driven, high-retention company culture

About you

• Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field
• Minimum 8+ years of total experience in high-end lifestyle dining, premium casual, or large-scale multi-outlet FnB retail operations
• Minimum 4+ years in a senior executive role (General Manager, Operations Director, or Head of FnB)
• Advanced capability in financial modeling, CAPEX & OPEX stewardship, complex sales forecasting, P&L management, and MPP optimization
• Deep understanding of POS systems, supply chain dynamics, kitchen ergonomics, and luxury/lifestyle service standards
• Prior expertise or strong background in meat-focused concepts / steakhouse / meat processing is a major plus
• Hands-on experience managing a Central Kitchen setup is required
• Exceptional negotiation, leadership, and crisis-management skills with a strong track record of driving scale and profitability