Front Office Agent (m/f/d)

Harisch Hotels; Osterreich; Hybrid; PEN 96,000 - 147,000; Full time

Job summary

The Lisi Family Hotel in Reith, Tyrol, is seeking a front desk professional to welcome guests and manage check-in/check-out, the cash desk, and related administrative tasks. You will contribute to a smooth guest experience in a family-run Alpine setting.

German and English language skills are required. A friendly, well-groomed appearance and strong communication with national and international guests are essential. A competitive Tyrolean hotel salary applies.

Qualifications

• First professional experience in the hotel front office or reservations is desirable.
• German and English language skills; additional languages are an advantage.
• Friendly, well-groomed and confident appearance.
• Good communication skills and enjoy dealing with national and international guests.
• High level of commitment and motivation.

Responsibilities

• Looking after our hotel guests on site.
• Check-in and check-out.
• Cash desk management.
• Various control activities.
• Correspondence in written and verbal form.

Skills

Front office experience

German language

English language

Customer service

Job description

Welcome to the most beautiful workplace in the Kitzbühel Alps!

The Lisi Family Hotel is located in Kitzbühel's neighboring village of Reith, in the middle of the skiing and hiking paradise of the Kitzbühel Alps. The Lisi offers children one of the largest hotel indoor play areas in Tyrol on around 500 m², as well as a climbing tower and the Mountain Drop. For our sporty guests, we offer our own tennis courts and a green fee discount on all golf courses.

What is there to do?

• Looking after our hotel guests on site
• Check-in and check-out
• Cash desk management
• Various control activities
• Correspondence in written and verbal form

What should you bring with you?

• First professional experience in the hotel industry in the front office or reservation area desirable
• German and English language skills (any other foreign language is an advantage)
• Friendly, well-groomed and confident appearance
• Good communication skills and enjoy dealing with our national and international guests
• High level of commitment and motivation
• ... and above all a love of the job!

We offer a salary for this position based on the collective agreement for the catering and hotel industry in Tyrol. An overpayment is a matter of course for us with appropriate qualifications and will be agreed in a personal interview.