Bilingual Retentions Agent — Customer Care & Growth

Concentrix; San Isidro; Presencial; PEN 40.844 - 61.266; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive base salary

Paid training

Full legal benefits

Career growth opportunities

Inclusive and supportive culture

Descripción de la vacante

Concentrix is seeking a Customer Service Agent in San Isidro, Peru, who will assist customers through various communication channels. A focus on professionalism and customer satisfaction is key.

The ideal candidate will have a high school diploma, effective communication skills in English, and a customer-focused mindset. Enjoy benefits such as competitive pay and career growth opportunities in an inclusive environment.

Formación

• High school diploma required.
• Clear communication in English (Spanish preferred).
• Basic computer knowledge is essential.
• Must have a customer-focused mindset and flexibility in scheduling.

Responsabilidades

• Assist customers by phone, chat, or email with professionalism and empathy.
• Resolve inquiries and provide solutions using internal tools and resources.
• Follow processes and document interactions accurately.

Conocimientos

Clear communication in English

Customer-focused mindset

Basic computer knowledge

Educación

High school diploma

Descripción del empleo

Concentrix is seeking a Customer Service Agent in San Isidro, Peru, who will assist customers through various communication channels. A focus on professionalism and customer satisfaction is key.

The ideal candidate will have a high school diploma, effective communication skills in English, and a customer-focused mindset. Enjoy benefits such as competitive pay and career growth opportunities in an inclusive environment.