Bilingual Customer Support Agent – English/Spanish

Foundever; Lima Metropolitana; On-site; PEN 30,764 - 46,147; Full time

Benefits offered by this job

Competitive salary and performance bonus

Excellent work environment

Job summary

A leading customer experience company in Lima is seeking a compassionate and skilled Customer Support Agent. In this role, you will assist customers with health-related inquiries, ensuring a hassle-free experience. You should be at least 18 years old with a High School Diploma, possess strong problem-solving and communication skills, and have a high level of English proficiency. This position offers a competitive salary, benefits, and an excellent work environment.

Qualifications

• At least 18 years old.
• Strong computer skills.
• Experience in customer service or call center desirable.

Responsibilities

• Advocate for members and resolve inquiries.
• Educate members about healthcare benefits.
• Assist members in scheduling appointments.

Skills

Customer service orientation

Compassionate communication

Problem-solving

Multitasking

English proficiency

Education

High School Diploma

Job description

A leading customer experience company in Lima is seeking a compassionate and skilled Customer Support Agent. In this role, you will assist customers with health-related inquiries, ensuring a hassle-free experience. You should be at least 18 years old with a High School Diploma, possess strong problem-solving and communication skills, and have a high level of English proficiency. This position offers a competitive salary, benefits, and an excellent work environment.