Customer Service Agent

Concentrix; San Isidro; On-site; PEN 40,844 - 61,266; Full time

Benefits offered by this job

Competitive base salary

Paid training

Full legal benefits

Career growth opportunities

Inclusive and supportive culture

Job summary

Concentrix is seeking a Customer Service Agent in San Isidro, Peru, who will assist customers through various communication channels. A focus on professionalism and customer satisfaction is key.

The ideal candidate will have a high school diploma, effective communication skills in English, and a customer-focused mindset. Enjoy benefits such as competitive pay and career growth opportunities in an inclusive environment.

Qualifications

• High school diploma required.
• Clear communication in English (Spanish preferred).
• Basic computer knowledge is essential.
• Must have a customer-focused mindset and flexibility in scheduling.

Responsibilities

• Assist customers by phone, chat, or email with professionalism and empathy.
• Resolve inquiries and provide solutions using internal tools and resources.
• Follow processes and document interactions accurately.

Skills

Clear communication in English

Customer-focused mindset

Basic computer knowledge

Education

High school diploma

Job description

Job Title

Customer Service Agent

Job Description

Customer Service Agent in Peru

Looking for your next big opportunity? At Concentrix Peru, we offer a dynamic and inclusive workplace where your skills, energy, and ideas are welcomed. Join a global team committed to customer excellence and professional development.

Position

Retentions Representative

Responsibilities

• Assist customers by phone, chat, or email with professionalism and empathy.
• Resolve inquiries and provide solutions using internal tools and resources.
• Follow processes and document interactions accurately.

Benefits

• Competitive base salary
• Paid training
• Full legal benefits
• Career growth opportunities
• Inclusive and supportive culture

Requirements

• High school diploma
• Clear communication in English (and Spanish if bilingual)
• Basic computer knowledge
• Customer-focused mindsetSchedule flexibility

Apply today and start your journey with Concentrix Peru!