Unit Head - Trade Finance Operations

Tawteen; Oman; On-site; OMR 60,000 - 90,000; Full time

Job summary

Tawteen is seeking a senior Trade Finance Operations leader to oversee day-to-day processing of Import/Export LCs, Collections, and related instruments. The role emphasizes regulatory compliance, accuracy, and timely approvals across the trade finance stack.

The incumbent will supervise processors, ensure proper scanning and approvals, and coordinate with Finance for reconciliations while maintaining strict adherence to SLAs and internal controls.

Qualifications

• Bachelor's degree required with professional certifications (CITF/CDCS/CIDG).
• Extensive banking experience with focus on trade finance operations.
• Strong knowledge of sanctions compliance and risk controls.

Responsibilities

• Supervise day-to-day processing of Import and Export LCs, Collections, LTRs, Bill Discounting and LGs to meet TAT and SLAs.
• Monitor and authorize trade finance transactions ensuring regulatory and financial accuracy.
• Oversee SWIFT message processing and ensure proper reconciliation with stakeholders.

Skills

Trade Finance Management

Team Leadership

Compliance & Sanctions

Process Improvement

Stakeholder Management

Education

Bachelor's degree

CITF / CDCS / CIDG certification

Job description

Trade Finance Operations

SupervisionOversee day-to-day processing of Import and Export LCs Collections LTRs Bill Discounting and LGs Ensure timely and accurate processing of trade finance transactions maintaining TAT and SLAs with zero breaches Supervise the processors handling transaction inputs ensuring proper scanning recording and approvals Distributes work transactions based on volume and complexity to the best-fit team members Ensure regulatory and compliance-related scrutiny of all trade transactions before approvals Monitor and authorize trade finance transactions ensuring correctness in financial technical and regulatory aspects Ensure thorough checking of L C documents and discrepancy messages are communicated to relevant parties without delay Oversee SWIFT message processing for inward and outward payments Ensure timely payment processing approvals and reconciliation with relevant parties

Compliance amp Risk Management

Ensure sanctions and compliance screening is conducted as per bank policies Maintain robust internal controls to mitigate risks in trade finance transactions Ensure reconciliation of trade transactions with general ledger daily weekly monthly Conduct periodic risk assessment for all trade finance products and implement necessary control measures Ensure financial entries system-generated output validation and data postings are accurately recorded Ensure correct calculation and recovery of commissions and interest charges in alignment with the bank s tariff structure Monitor Nostro reconciliations in collaboration with the Finance department

Process Improvement amp Documentation

Regularly review and update process manuals and Standard Operating Procedures SOPs to align with new implementations Identify process gaps recommend improvements and ensure continuous enhancement of trade finance operations and overall service modelEnsure effective escalation of operational risks and concerns to senior management

Product Expertise Customer Service amp Stakeholder Management

Contributes to the design and implementation of new trade finance offerings aligned with the Bank s corporate product strategy and evolving client needsEnsure high-quality customer service by responding to trade finance inquiries in a timely manner Work closely with relationship managers branches and other stakeholders to resolve client concerns Ensure that customer requests and transactions are processed within agreed SLAs

Reporting amp MIS

Prepare periodic reports on trade finance activities risks quality of service KPIs and operational performance Provide necessary reports to senior management regulators and internal stakeholders as required Track and monitor trade finance trends to provide strategic insights and recommendations Is responsible for building and improving performance management framework for i productivity capacity measurement ii quality of service measurement iii Trade Finance Operations team maturity skill measurement

Requirements

Education & Experience Requirement

• Omani Nationals only.
• Bachelor s degreeCITF / CDCS /CIDG certificationMinimum 15 years of banking experienceMinimum 10 Years of Trade Finance Managerial experience