SME Credit Control Associate

ahlibank; Muscat; On-site; OMR 12,000 - 22,000; Full time

Job summary

Ahli Bank Oman is seeking an experienced professional to manage overdue SME accounts, drive timely debt recovery, and maintain professional customer service. The role aims to reduce non-performing loans and improve collection efficiency, based on daily reporting.

You will oversee EMI cheques, coordinate with the Clearance department and CAD-RMG for varied correspondence, and follow up with internal departments and customers for exception trackers.

Qualifications

• Omani Nationals only.
• Bachelor’s degree in Finance, Accounting, Banking, or a related field.
• Minimum 5 years of experience in banking, financial services, credit, or collections, preferably within an SME or corporate banking environment.

Responsibilities

• Manage overdue accounts for SME customers based on daily reports and ensure timely debt recovery.
• Reduce non-performing loans and improve collection efficiency.
• Manage EMI cheques and coordinate with Clearance department and CAD-RMG for various correspondences.
• Follow up with internal departments and customers for exception trackers.
• Build and maintain relationships with foreign correspondent banks and local commercial banks.
• Negotiate lines of credit and diversify funding sources to optimize costs.
• Oversee credit risks and ensure compliance with AML and risk policies.

Education

Bachelor’s degree in Finance, Accounting, Business Administration, Banking, or a related field

Job description

The role is expected to manage overdue accounts based on the daily reports for all SME customers and ensuring timely debt recovery while maintaining professional customer service. Focusing on reducing non-performing loans and improving collection efficiency. Managing EMI cheques and Coordinating with Clearance department, as well as CAD-RMG for varied correspondences based on customer/RM request. Finally, the role is expected to follow up with internal departments & Customers for exception trackers.

Key Responsibilities

Summary of Role

The role is expected to manage overdue accounts based on the daily reports for all SME customers and ensuring timely debt recovery while maintaining professional customer service. Focusing on reducing non-performing loans and improving collection efficiency. Managing EMI cheques and Coordinating with Clearance department, as well as CAD-RMG for varied correspondences based on customer/RM request. Finally, the role is expected to follow up with internal departments & Customers for exception trackers.

Key Responsibilities

• Relationship Management
  • Build and maintain relationships with foreign correspondent banks and local commercial banks to facilitate seamless trade finance transactions.
    
  • Develop, promote, and support the growth of the bank's business in the international market through correspondent banking relationships.
    
  • Engage in discussions with various internal teams (Credit Risk, Trade Finance, Treasury, Operations, and Legal) to support the smooth execution of trade and treasury transactions.
    
  • Positively represent the bank in the market and project a professional image.
    
• Credit Management and Risk Mitigation
  • Negotiate lines of credit with foreign financial institutions to support trade finance and liquidity management.
    
  • Identify borrowing opportunities and diversify the bank’s funding sources at competitive rates to optimize the cost of funds.
    
  • When the bank has surplus liquidity, identify lending opportunities in primary or secondary markets to enhance yield.
    
  • Oversee credit risks associated with assigned relationships, including reviewing and endorsing credit requests.
    
  • Manage counterparty limits and utilize market intelligence to minimize risks related to bank and country exposures.
    
  • Demonstrate financial analysis skills to avoid high-risk transactions and maintain the bank’s reputation.
    
• Compliance and Control
  • Ensure adherence to the bank’s Operational Risk Policy, Anti-Money Laundering (AML) Prevention Policy, and other relevant policies.
    
  • Cooperate with Money Laundering Prevention Officers to ensure compliance with AML procedures.
    
  • Follow internal control systems and standards to minimize the risk of loss to the bank.
    
  • Commit to high standards of integrity, transparency, and principled performance, maintaining accountability in all tasks.
    
• Business Development
  • Achieve revenue targets assigned to enhance the Financial Institutions Group's contribution to the bank's profitability.
    
  • Assist in the origination and lead the execution of mandates, business development initiatives, and marketing activities.
    
  • Cross-sell products and services to maximize business potential from each relationship.
    

Requirements

Education & Experience Requirement

• Omani Nationals only.
  

• Bachelor’s degree in Finance, Accounting, Business Administration, Banking, or a related field.
  
• Minimum 5 years of experience in banking, financial services, credit, or collections, preferably within an SME or corporate banking environment.