Strategic AI-Driven Customer Success Manager

Jobgether; As Sudiyah; On-site; OMR 23,070 - 30,760; Full time

Benefits offered by this job

Competitive base salary with variable compensation

Flexible working culture

Comprehensive benefits package

Job summary

Jobgether is seeking a Customer Success Manager to own the customer lifecycle and drive growth in Oman. This role involves managing renewals, designing success plans, and building strategic relationships with VP-level clients. Ideal candidates have 2+ years in a B2B SaaS environment and a proven track record. The position offers a remote-first work culture with competitive salary and comprehensive benefits including health support.

Qualifications

• 2+ years of experience in Customer Success or Account Management within a B2B SaaS environment.
• Proven track record of meeting commercial targets, including renewals.
• Excellent communication skills with the ability to simplify complex concepts.

Responsibilities

• Own the full customer lifecycle for a portfolio, including renewals and expansion opportunities.
• Design and execute structured success plans aligned with customer KPIs.
• Build and maintain executive-level relationships for strategic business reviews.

Skills

Customer Success experience

Account Management

Technical aptitude

Influencing C-level stakeholders

Program management skills

Communication skills

Tools

Salesforce

HubSpot

Outbound/ABM tools

Job description

Jobgether is seeking a Customer Success Manager to own the customer lifecycle and drive growth in Oman. This role involves managing renewals, designing success plans, and building strategic relationships with VP-level clients. Ideal candidates have 2+ years in a B2B SaaS environment and a proven track record. The position offers a remote-first work culture with competitive salary and comprehensive benefits including health support.