Strategic Account Manager

TrendAI; Tiwi; On-site; OMR 1,500 - 2,600; Full time

Job summary

TrendAI, the global AI security leader and enterprise business unit of Trend Micro, seeks a Strategic Account Manager (SAM) for major enterprise accounts in Saudi Arabia. You will drive proactive sales of Trend Micro products and services, leveraging resellers and Global System Integrators to meet and exceed quotas.

You will lead account strategy, identify customer needs, and act as a trusted adviser on best practices and solutions.

Qualifications

• 5+ years in Account Management in IT/Security
• Experience in Oil & Gas, Government, BFSI, Commercial sectors
• Ability to engage at the C level
• Knowledge of cybersecurity, networking and IT product solutions
• Knowledge of virtualization and cloud solutions

Responsibilities

• Act as the account lead for assigned Major Enterprise Accounts
• Identify client needs and act as trusted adviser on cybersecurity solutions
• Provide backup and support to client teams as required
• Be the go-to person for the client portfolio internally
• Partner with cross-functional teams to align goals and KPIs
• Proactively engage and drive opportunities with enterprise customers
• Develop and manage accurate forecasts and account plans
• Maintain knowledge of industry trends and competitive landscape

Skills

Account management

C-level engagement

Cybersecurity products

Sales forecasting

Cloud & virtualization

Education

Bachelor's degree in engineering/IT/management

Tools

Salesforce

Job description

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Position Overview

The Strategic Account Manager (SAM) with [Saudi Arabia] will focus on proactively selling Trend Micro products and services into Major Enterprise Accounts. The Major Account Manager will drive to meet and exceed quota by engaging customers directly, leveraging and partnering with resellers and Global System Integrators.

Primary Responsibilities

• Act as the account lead for assigned accounts based on the Client Value Proposition
• Work closely with clients to identify needs, planned initiatives, business directions, and act as trusted adviser and advocate on best practices and solutions to address the clients’ IT and Cybersecurity goals and objectives
• Provide back up and support to client teams where required
• Recognized as the go-to person internally on the own client portfolio
• Partner internally with cross-functional teams – such as Technical, Regional Account Managers, Marketing – to understand customer goals and key performance metrics
• Pro-actively engage and drive opportunities with respective enterprise customers
• Develop and manage a reliable forecast and ensure disciplined use of Trend Micro sales forecasting, account plans and customer relationship tools
• Maintain sound knowledge of the industry, trends and the competitive posture of Trend Micro and other industry leaders regarding software product offerings and support services

Secondary Responsibilities

• Participate in industry conferences, trade shows and seminars, as required
• Participate in the planning and execution of programs designed to promote Trend Micro’s activities
• Document and regularly maintain all relevant information in Salesforce

Experience

• 5+ years’ experience in Account Management in Information Technology / Security solutions companies
• Experience of with in Oil & Gas, Government, BFSI, Commercial market sectors
• Ability to effectively engage at the C level
• Working knowledge and experience in selling key cybersecurity, networking and IT products and solutions, as well as knowledge of top competitive solutions in the market
• Strong knowledge of Virtualization and cloud-based solutions preferred
• Pattern of quantifiable success in large account management and selling strategies
• Bachelor's Degree in Engineering, IT or Management with equivalent work experience preferred

Trend Micro strive to build an environment of equity and inclusion, which reflects diverse points of view. We welcome, value, promote, and celebrate diversity - the very experiences and attributes that make us who we are, including but not limited to race, ethnicity, nationality, gender, gender identification, sexual orientation, level of ability, age, religion, veteran status, socio-economic status, and political philosophy.

We embrace change, empower people, and encourage innovation. Join Trend Micro and Thrive with us.