Spa Receptionist (Saudi)

The Ritz-Carlton Hotel Company, L.L.C.; As Sudiyah; On-site; OMR 10,000 - 15,000; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Spa Specialist in Oman to support vital spa functions and deliver memorable experiences for guests. The ideal candidate will have a high school diploma, and no prior experience is required. Spa Specialists will be responsible for promoting services, scheduling, and ensuring guest satisfaction by performing tasks like check-ins and payments. This role involves physical activity and adherence to company standards in a safe environment.

Qualifications

• Education requirement is a high school diploma or equivalent.
• No related work or supervisory experience is required.
• No specific license or certification is needed.

Responsibilities

• Support various Spa functions and deliver a range of services.
• Promote Spa services, schedule reservations, and confirm appointments.
• Maintain safety, follow policies, and uphold quality standards.

Education

High school diploma or G.E.D. equivalent

Job description

Position Summary

Our Spa Specialists play an important role in supporting a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique – with Spa services on the side. Spa Specialists take the initiative and deliver a wide range of services to ensure guests enjoy their experience. They promote Spa services or retail, schedule reservations and confirm appointments, provide information about services, check guests in, and process payments, making transactions feel like part of the overall experience.

Success in this role requires creating a safe workplace, following company policies and procedures, upholding quality standards, and maintaining a professional uniform, appearance, and communication style. Spa Specialists are on their feet, moving around (standing, sitting, or walking for extended periods), managing reservation software, and performing physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance and up to 25 pounds with assistance. They also reach overhead and bend, twist, or stoop as required. Performing these duties well is critical for delivering exceptional service to guests and supporting the business.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: None.
• Supervisory Experience: None.
• License or Certification: None.

Equal Opportunity Employer

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.