Senior ServiceNow ITOM & CMDB Architect - Riyadh

CES LTD; As Sudiyah; On-site; OMR 36,000 - 53,000; Full time

Job summary

CES LTD in Riyadh, Saudi Arabia, seeks a ServiceNow Architect to lead ITOM/CMDB initiatives across cloud and on-prem environments. You will architect Discovery, Service Mapping, and Event Management, and build robust integrations with major observability platforms.

The role requires strong scripting, API, and security focus, with leadership to mentor developers and guide architecture decisions for scalable enterprise solutions.

Qualifications

• 7–8 years of hands-on ServiceNow development and implementation experience.
• Deep ITOM/CMDB expertise with end-to-end delivery experience.
• Observability integrations with major platforms and data streams.
• Advanced server-side/client-side JavaScript, JSON, REST/SOAP APIs.
• Strong networking, cloud, and containerization knowledge.
• Excellent problem-solving and cross-functional communication.

Responsibilities

• Lead ITOM & CMDB architecture across cloud and on-prem environments.
• Design and maintain CMDB health dashboards and data governance.
• Architect deep bi-directional observability integrations with monitoring tools.
• Configure event rules, automation, and remediation workflows.
• Develop complex discovery patterns and custom integrations.
• Ensure platform security, ACLs, and compliant development practices.
• Provide SME guidance during architecture reviews and mentor juniors.

Skills

ServiceNow ITOM

CMDB Expertise

Discovery & Mapping

Event Management

JavaScript Scripting

APIs (REST/SOAP)

MID Server

Cloud Platforms

Networking & OS

Strong Communication

Education

Bachelor's degree in IT/CS

Tools

Dynatrace

Datadog

Splunk

New Relic

AppDynamics

Grafana

Job description

CES LTD in Riyadh, Saudi Arabia, seeks a ServiceNow Architect to lead ITOM/CMDB initiatives across cloud and on-prem environments. You will architect Discovery, Service Mapping, and Event Management, and build robust integrations with major observability platforms.

The role requires strong scripting, API, and security focus, with leadership to mentor developers and guide architecture decisions for scalable enterprise solutions.