Senior Luxury Reservations Specialist

Dubai Holding; As Sudiyah; On-site; OMR 11,160 - 16,740; Full time

Benefits offered by this job

Colleague discounts on food and beverage

Healthcare and insurance benefits

Learning and development programmes

Job summary

A leading hospitality group in Oman is seeking a Senior Reservations Agent who is a Saudi National Talent. Responsibilities include representing the brand, promoting services, and achieving revenue targets. The ideal candidate should have 2-3 years of experience in a luxury hotel, excellent communication skills, and a passion for guest experience. Benefits include a supportive work environment, professional development opportunities, and competitive compensation.

Qualifications

• 2–3 years of experience in a customer service or hospitality environment, preferably in luxury hotels.
• Proven ability to interact professionally with guests and partners.
• Passion for guest experience excellence.

Responsibilities

• Represent and promote the Jumeirah Brand in all interactions.
• Proactively handle and resolve queries through all channels.
• Achieve targets for revenue and customer service standards.

Skills

Customer service experience

Strong communication skills

Collaboration skills

Hospitality experience

Education

High School Diploma

Diploma or Bachelor’s degree in Hotel Management

Job description

A leading hospitality group in Oman is seeking a Senior Reservations Agent who is a Saudi National Talent. Responsibilities include representing the brand, promoting services, and achieving revenue targets. The ideal candidate should have 2-3 years of experience in a luxury hotel, excellent communication skills, and a passion for guest experience. Benefits include a supportive work environment, professional development opportunities, and competitive compensation.