Section Head - Learning and Development

Gender; Muscat; On-site; OMR 20,000 - 28,000; Full time

Job summary

Gender seeks to lead, develop, and modernise OETC's Learning and Development function, transforming it from an operational training unit into a strategic capability aligned to Oman Vision 2040. The role oversees the full L&D lifecycle, including analysis, strategy, planning, delivery, evaluation, and digital enablement.

Responsibilities include TNA, annual training plan and budget, Train the Trainer, Oracle OLM transformation, LMS management, ROI measurement, and integration with competency

Qualifications

• Bachelor's degree required in HRD, Business Administration, or related field.
• 7+ years of progressive L&D experience.
• Certifications in CIPD/SHRM/PHR/SPHR preferred; additional L&D/Oracle OLM certs are a plus.

Responsibilities

• Develop and implement the OETC L&D strategy aligned to Oman Vision 2040 and business plan.
• Lead the annual Training Needs Analysis covering all employees.
• Prepare and manage the Annual Training Plan and Training Budget.
• Champion the Train the Trainer programme and internal trainer development.
• Lead Oracle OLM digital transformation and ensure LMS platform management.
• Oversee evaluation of training effectiveness using ROI framework.
• Integrate L&D with competency framework and performance/talent processes.
• Develop and maintain the master training plan across departments.
• Coordinate training with internal trainers, external providers, e-learning, and SGTC/SGID.

Skills

L&D strategy

Budget management

Digital L&D systems

Coaching and development

Stakeholder management

Education

Bachelor's Degree in HRD/Business Administration

CIPD/SHRM/PHR/SPHR certification

Tools

Oracle OLM

LMS

Job description

Education Bachelor of Business Administration(Management)

Category Human Resources

Job Description

To lead, develop, and modernise OETC's Learning and Development function transforming it from an operational training delivery unit into a strategic capability-building function aligned to OETC's business objectives, competency framework, and Oman Vision 2040. The role is accountable for the full L&D lifecycle: training needs analysis, strategy, planning, delivery, evaluation, and digital enablement.

Responsibilities

• Develop and implement the OETC L&D Strategy aligned to the business plan, Oman Vision 2040, NAMA Group guidelines.
• Lead the annual Training Needs Analysis (TNA) competency-anchored, mixed-method, covering all employees.
• Prepare and manage the Annual Training Plan and Training Budget aligned to TNA findings and Finance budget cycle.
• Champion the OETC Train the Trainer Programme - certifying, recognizing, and sustaining internal trainers.
• Lead Oracle OLM digital transformation driving full utilization as the single system of record for all learning data.
• Manage LMS platform.
• Oversee evaluation of all training effectiveness using a structured ROI framework measuring business impact and cost savings.
• Integrate L&D into the competency framework ensuring training feeds performance appraisal, succession, and talent management.
• Develop, maintain, and execute the master training plan in coordination with all departments.
• Arrange all training using internal trainers, external providers, e-learning, and SGTC/SGID as appropriate and publish training calendar.
• Manage external provider relationships conducting annual value assessments and recommending changes.
• Oversee Higher Education, professional qualification, and various strategic development programs and initiatives.
• Maintain accurate training records in Oracle OLM submitting monthly reports to management.
• Provide coaching and development to the L&D team building a strategically capable, high-performing function.
• Knowledge and Understanding of the Asset Management, QHSE Management System and IT Security Standard Requirements according to Integrated Management System (IMS), ISO 55001, ISO 14001, OHSAS 18001 and ISO 27001 to carry out the assigned duties as per the roles and responsibilities matrix.

Desired Candidate Profile

• Bachelor's Degree in Human Resource Development, Business Administration, or related field.
• Professional certification: CIPD, SHRM, PHR, or SPHR preferred.
• Additional certification in L&D, instructional design, or Oracle OLM is an advantage.
• Minimum 7 years of progressive L&D experience.
• Demonstrated experience in: TNA design, L&D strategy, competency framework implementation, budget management, and digital L&D systems.
• Experience in the power, utilities, or energy sector is strongly preferred.
• Knowledge of Oman's regulatory environment and NAMA Group guidelines is an advantage.