Sales Officer - Izki (Ahli Islamic)

Zohorecruit; Izki; On-site; OMR 6,700 - 11,000; Full time

Job summary

Izki, Sultanate of Oman is seeking an experienced Personal Banker to join our branch network. The role focuses on achieving monthly sales targets, acquiring new customers, and supporting the branch with service excellence.

Key responsibilities include coaching new staff, maintaining audit-compliant processes, and collaborating with the team to drive business development in the Izki area. Omani nationals only apply.

Qualifications

• Diploma in Business, Finance, or related field (Bachelor's preferred).
• Minimum 5 years of relevant banking industry experience.

Responsibilities

• Meet or exceed individual monthly sales targets and support branch goals.
• Provide guidance and coaching to new staff.
• Acquire new customers and identify business opportunities daily.
• Monitor local market and adjust sales approaches.
• Ensure branch processes, report deviations for audit.
• Suggest improvements to products and processes to reduce cycle times.
• Retain customers and resolve complaints through team coordination.
• Attend weekly sales meetings to discuss progress and strategies.

Education

Diploma in Business, Finance, or related field

Job description

Izki, Sultanate of Oman | Posted on 23/09/2026

Responsibilities

Achieve Individual Sales and Branch Targets

Consistently meet or exceed individual monthly sales targets (90%) and contribute to the branch's overall sales performance by supporting the team in achieving collective goals (10%).

Team Collaboration and Staff Support

Actively contribute as a team player to achieve branch goals based on key performance indicators. Provide guidance and coaching to new staff, helping them assimilate quickly into the bank.

Customer Acquisition and Business Development

Contact potential customers daily, both through in-branch and outside sales calls, identifying new business opportunities. Maintain detailed reports on closed deals and customer interactions.

Market Awareness and Competitive Analysis

Continuously observe the competition and maintain up-to-date knowledge of the local market position to inform strategic decisions and adjust sales approaches accordingly.

Process Adherence and Audit Compliance

Strictly adhere to branch processes and promptly report any deviations to the Senior Personal Banker, ensuring compliance with policies and contributing to a favorable branch audit rating.

Service Improvement and Feedback

Provide constructive feedback on products, services, and processes to help reduce cycle times, lower costs, and enhance overall customer satisfaction.

Customer Retention and Complaint Resolution

Work to minimize customer attrition and maximize the bank's customer base by improving service levels and resolving complex customer complaints through coordination with other team members.

Provide high-quality service to customers from diverse demographics, handling inquiries and issues without bias regarding nationality, income, or race.

Sales Reporting and Goal Tracking

Attend weekly sales meetings with the branch manager to discuss progress and strategies, report on target achievements, and participate in follow-up meetings to ensure consistent performance improvement.

Requirements

• Omani nationals only
• Diploma in Business, Finance, or related field (Bachelor'spreferred).
• 5 years of relevant experience in the banking industry.