Sales Manager

Muscat Bay; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

Muscat Bay is seeking a seasoned Real Estate Sales Manager to lead the assigned sales team in Oman’s Muscat region. You will drive the sales strategy, manage allocations, and ensure high customer service throughout the sales process, from inquiries to handover of units sold.

The role requires 6–10 years in real estate sales management, strong leadership and negotiation skills, and proficiency with CRM and Microsoft Office. Travel within the country and abroad may be required.

Qualifications

• 6–10 years of experience in real estate sales management.
• Proficiency in business ethics, customer greetings, CRM and market dynamics.
• Experience with budgeting and analytics within sales.

Responsibilities

• Lead and manage the sales team on a day-to-day basis.
• Develop and implement sales strategy to meet targets.
• Coordinate with marketing on promotional activities.
• Oversee inquiries, showrooms, and handovers of units sold.
• Report performance to VP Sales & Marketing and senior management.

Skills

Sales leadership

Team management

Negotiation

Customer relations

Strategic planning

Education

Bachelor's degree in Business Administration/Marketing

Tools

CRM

Microsoft Office

Job description

Job Purpose:

The purpose of the job is to sell all units of Muscat Bay project and manage the sales activities of the allocated team within Muscat Bay project.

Major Duties and Responsibilities:

• Manage the allocated Sales team day to day activity and job duties and responsibilities.
• Report on operational performance, streamline processes and systems wherever possible and propose to the VP Sales & Marketing ways to maximize business relationships.
• Contribute to developing a sales strategy to identify potential customers in the sales zone and manage the allocated sales team accordingly to execute the approved strategy and meet agreed targets within agreed guidelines and timelines.
• Lead, direct and oversee the allocated sales team towards ensuring proper execution of sales plans and achieving the sales targets.
• Assist in pricing strategies to ensure competitiveness of products/units in specific markets/segments.
• Own responsibility and oversee all incoming enquiries, including all activities of Sales and Site showrooms and distributing work accordingly to the allocated Sales team.
• Keep records of sales associates' productivity.
• Build and maintain customer relationships and ensure delivering high customer service level.
• Co-Manage the handover of units sold ensuring all customer needs are met to a high degree.
• Participate in preparing & arranging all legal documents for SPA & reservations and manage the collection and selection process of all sales agreed.
• Develop training programmes for allocated Sales team to incorporate the entire sales process including information on the company’s products.
• Report on sales activities to VP Sales & Marketing/senior management on a regular basis.
• Formulate and update the sales framework, procedures and guidelines.
• Work with Marketing & Communications Division in developing communication and promotional materials to be used.
• Carry out market research on related projects and build knowledge database.
• Set and agree individual goals for all direct reports and evaluate individual performance, providing regular feedback and coaching in line with good people management practices.
• Being available to travel within the country and abroad as per the business needs.
• Attend all types of events organised or sponsored by the company as per VP directives.
• Report any deviation in quality standards to the VP.

Knowledge & Experience:

• 6 - 10 years of experience in Real Estate Sales Management.
• Proficiency of:
• Business Ethics and customer greetings Protocol.
• Real Estate related solutions and platform. CRM.
• Microsoft Office package.
• Customer and market dynamics.
• Marketing data analytics.
• Budget Management.

Qualifications:

• Bachelor's degree in Business Administration, Marketing or in a relevant field is preferred.