Sales Manager

MetLife Gulf; Muscat; On-site; OMR 35,000 - 50,000; Full time

Benefits offered by this job

Health plan

Employee Assistance Program (EAP)

Volunteer Time Off

Learning and growth opportunities

Job summary

MetLife Gulf in Oman seeks a Sales Manager to lead bancassurance product launches with bank partners, drive sales activation, and train the team across Oman. You will oversee stakeholder engagement and performance, addressing capacity constraints while supporting growth initiatives for strategic accounts.

The role emphasizes leveraging AI-enabled insights to boost sales effectiveness, enhance customer engagement, and deliver measurable business impact.

Qualifications

• MBA or equal by experience.
• 8-10 years of experience with a leading Life Insurance or Financial Institution (ideally in bancassurance).
• At least 3 years in sales & relationship management in Oman.
• Demonstrate clear leadership skills.
• Results-driven.
• Excellent communication skills in all forms.
• Strong account & relationship management.
• Customer oriented.
• Problem Solving.
• Confident negotiator and ability to upsell.
• People management skills – a positive attitude in dealing with people, especially from different cultures.
• Insurance qualification from a recognized body (LOMA or Chartered Insurance Institute) is a plus.
• Demonstrated ability to adopt emerging technologies, including AI-enabled solutions, to improve efficiency and business outcomes.

Responsibilities

• Manage the overall insurance business in the designated banks for all lines of business (Term Life, A&H and VUL and any other LOB tapped in the future).
• To develop and implement effective strategies to achieve the company objectives of Sales and market share.
• To train, guide, direct, support and manage the team of designated IA/IS and RMs
• To explore and develop opportunities for new channels /segments/ industries.
• Align with MetLife overall strategy and make sure to cascade the same within the team.
• Leverage AI-powered tools and analytics to enhance sales effectiveness, improve customer engagement, and identify business growth opportunities

Skills

Leadership

Sales & relationship management

Communication skills

Account & relationship management

Customer orientation

Problem solving

Negotiation / Upselling

People management

AI adoption / AI-enabled solutions

Education

MBA or equal by experience

LOMA or CII qualification

Job description

The Opportunity

The Sales Manager is responsible for ensuring successful launch execution of new product with bank partner through sales activation, training, stakeholder engagement, performance monitoring and issue resolution. Address current team capacity constraints and maintain service levels across all partners. Support growth initiatives, training, sales campaigns and relationship management across other strategic bancassurance accounts across Oman. This is an exciting opportunity to play a key role in driving the growth of bancassurance in Oman by leading strategic product launches, influencing key banking partnerships, and delivering measurable business impact across multiple high-profile accounts. The role also offers exposure to AI-driven insights and digital innovation initiatives that enhance sales effectiveness, customer engagement, and data-driven decision‑making.

The Opportunity

The Sales Manager is responsible for ensuring successful launch execution of new product with bank partner through sales activation, training, stakeholder engagement, performance monitoring and issue resolution. Address current team capacity constraints and maintain service levels across all partners. Support growth initiatives, training, sales campaigns and relationship management across other strategic bancassurance accounts across Oman. This is an exciting opportunity to play a key role in driving the growth of bancassurance in Oman by leading strategic product launches, influencing key banking partnerships, and delivering measurable business impact across multiple high‑profile accounts. The role also offers exposure to AI-driven insights and digital innovation initiatives that enhance sales effectiveness, customer engagement, and data‑driven decision‑making.

Key Responsibilities

• Manage the overall insurance business in the designated banks for all lines of business (Term Life, A&H and VUL and any other LOB tapped in the future);
• To develop and implement effective strategies to achieve the company objectives of Sales and market share.
• To train, guide, direct, support and manage the team of designated IA/IS and RMs
• To explore and develop opportunities for new channels /segments/ industries.
• Align with MetLife overall strategy and make sure to cascade the same within the team.
• Leverage AI-powered tools and analytics to enhance sales effectiveness, improve customer engagement, and identify business growth opportunities

Required Qualifications

• MBA or equal by experience
• 8-10 years of experience with a leading Life Insurance or Financial Institution (ideally in bancassurance) and at least 3 years in sales & relationship management in Oman
• Demonstrate clear leadership skills
• Results-driven
• Excellent communication skills in all forms
• Strong account & relationship management
• Customer oriented
• Problem Solving
• Confident negotiator and ability to upsell
• People management skills – a positive attitude in dealing with people, especially from different cultures.
• Insurance qualification from a recognized body (LOMA or Chartered Insurance Institute) is a plus
• Demonstrated ability to adopt emerging technologies, including AI-enabled solutions, to improve efficiency and business outcomes

Preferred Qualifications

• Leadership skills
• Sales management/ funnel management
• Proactivity
• Problem solving
• Relationship Management/ Partnership Management

Benefits We Offer

Our Gulf benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan, an Employee Assistance Program (EAP), and other digital mental health programs. You'll get the support you need through every stage of life with various leave policies, be able to participate in volunteering events (for which you're able to use Volunteer Time Off), have ample learning and growth opportunities, and more.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible.Join us!