Rental Portfolio Manager at first class international

first class international; Muscat; Hybrid; OMR 33,000 - 45,000; Full time

Job summary

first class international seeks a versatile Short-Term Rental Operations Manager to oversee end-to-end performance of a diversified property portfolio in Muscat. You will balance algorithmic pricing, listing optimization, and high-standard hospitality while ensuring pristine properties and exceptional guest satisfaction.

You will manage on-site operations, coordinate cleaning, maintenance, and inventory, and lead a network of local contractors to maintain top-tier guest experiences across

Qualifications

• Flexible tech adaptability with property management software, pricing platforms, smart locks, and internal tools.
• Located within reasonable driving distance to perform inspections and maintenance.
• On-call availability during peak hospitality hours, including evenings, weekends, and holidays.
• Strong network of local contractors, handymen and cleaners.

Responsibilities

• Revenue & listing strategy and dynamic pricing optimization.
• Oversee hybrid guest experience and concierge services for guests.
• Coordinate cleaning logistics, maintenance & field operations with vendors and teams.
• Lead vendor and cleaning teams, ensuring asset upkeep and timely inspections.

Skills

Dynamic pricing platforms

Property management software

Smart locks

Internal communication tools

Tools

Property Management System (PMS)

Job description

This Full time on site position offers great opportunities for career growth. Full time - female only. We are seeking a versatile, hands-on Short-Term Rental Operations Manager to oversee the end-to-end performance of our diversified property portfolio. This role requires a unique blend of analytical revenue strategy, high-standard hospitality, and gritty on-the-ground operational logistics. You will be responsible for maximizing occupancy across luxury, corporate, and leisure segments while maintaining pristine physical property standards and exceptional guest satisfaction

Key Responsibilities

• Multi-Tier Revenue & Listing Strategy
• Dynamic Yield Management: Utilize algorithmic pricing engines to adjust daily rates based on seasonal trends, corporate demand shifts, and local events.
• Agile Listing Optimization: Customize listing copy, photo curation, and SEO strategies to appeal simultaneously to executive travelers, vacationers, and high-end guests.
• Cross-Channel Synchronization: Maintain a centralized Property Management System (PMS) to eliminate double-bookings across multiple booking platforms and direct sites.

Hybrid Guest Experience & Concierge Services

• Responsive Communication: Act as the primary point of contact from initial inquiry to checkout, maintaining an under-15-minute average response time.
• Varying Guest Adaptability: Seamlessly pivot service styles, providing self-service efficiency for corporate guests and high-touch concierge support for luxury travelers.
• Review Cultivation: Proactively solve guest issues in real time to secure consistent, high-rating reviews across all portfolio assets.

Cleaning Logistics, Maintenance & Field Operations

• Vendor & Team Leadership: Recruit, train, and schedule cleaning professionals, using turnover coordination software to automate scheduling.
• On-Site Inspections: Conduct routine physical walkthroughs to ensure property staging, deep cleaning, and linen quality meet strict standards.
• Supply Chain & Inventory: Audit, source, and restock guest amenities, corporate office essentials, and luxury consumables.
• Asset Maintenance: Coordinate with local HVAC, plumbing, and electrical vendors for immediate emergency fixes and long-term preventative care.

Required Qualifications

• Flexible Tech Adaptability: High proficiency learning property management software, dynamic pricing platforms, smart locks, and internal communication tools.
• Geographic Proximity: Located within reasonable driving distance of the properties to handle physical inspections, lockouts, or emergency maintenance.
• Schedule Agility: On-call availability during peak hospitality hours, including evenings, weekends, and holidays.
• Resourcefulness: A robust personal or professional network of reliable local contractors, handymen, and cleaners.

Pay: From RO300.000 per month

Work Location: Hybrid remote in Muscat