Receptionist

Hilton; As Sudiyah; On-site; OMR 7,690 - 11,535; Full time

Job summary

Hilton seeks a Receptionist in Oman to provide exceptional hospitality by ensuring a warm welcome and seamless check-in/check-out experiences for guests.

A successful candidate will possess a passion for hospitality, integrity, and strong teamwork skills. Responsibilities include greeting guests, processing payments, and promoting hotel amenities. Join us to deliver memorable experiences and delight our guests.

Qualifications

• Passion for hospitality and delivering exceptional service.
• Ability to operate with integrity and accountability.
• Strong teamwork and leadership skills.

Responsibilities

• Greet guests upon arrival and complete the check-in process.
• Process guest departures and handle payments efficiently.
• Provide comprehensive hotel and local area knowledge to guests.
• Use up-selling techniques to promote hotel services.
• Respond to guest requests and resolve concerns effectively.

Skills

Hospitality

Customer service

Teamwork

Leadership

Job description

Job Description

We are looking for a Receptionist to provide exceptional hospitality by delivering a warm welcome and ensuring a seamless check‑in and check‑out experience for every guest.

Responsibilities

• Deliver a warm welcome: greet guests upon arrival, complete the check‑in process, verify details, assign rooms, issue keys, and provide welcome materials or bell service assistance
• Support efficient check‑out: process guest departures by verifying charges, handling payments, issuing receipts, and using the point‑of‑sale system accurately
• Provide hotel and local knowledge: demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
• Promote hotel services: use up‑selling techniques to recommend hotel amenities and maximize room and service revenue
• Delight our guests: respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

Qualifications

• A passion for spreading the light and warmth of hospitality
• Acting with integrity and always doing the right thing
• Inspiring others through leadership
• Belief that teamwork drives the best outcomes
• A sense of ownership and accountability
• A focus on the now, bringing urgency and discipline to every moment

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected status.