Operation Coordinator - IP

DHL; Muscat; On-site; Confidential; Full time

Job summary

DHL Global Forwarding is seeking an Operation Coordinator - IP in Muscat, Oman, to manage freight forwarding activities across air, ocean and road logistics. You will coordinate shipment schedules, perform documentation tasks, and maintain customer updates in a dynamic global environment.

Requirements include a Bachelor’s Degree and up to 2 years of experience. The role emphasizes coordination, problem solving, and proficiency with shipment tracking and MS Office tools.

Qualifications

• Freight forwarding and logistics knowledge across air, ocean, road and project cargo.
• Strong communication and customer service skills.
• Documentation and customs compliance knowledge.
• Planning and coordination ability.
• Problem solving and multi-tasking skills.
• Knowledge of shipment tracking systems and Microsoft Office tools.

Responsibilities

• Following up with carriers, ports and overseas DHL offices.
• Tracking & Rooting air, ocean, and road shipments.
• Coordinating liners, ports, customs clearance, and delivery schedules.
• Attending port operations and coordination.
• Handling shipping documentation (B/L, AWB, commercial invoice, packing list, customs documents).
• Updating customers on shipment status and reports.
• Managing exceptions, delays, and operational issues.
• Coordinating with warehouses, transporters, and site teams.

Skills

Freight forwarding knowledge

Communication skills

Documentation knowledge

Planning and coordination

Problem solving

Shipment tracking tools

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Operation Coordinator - IP

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who ever said ‘‘the sky is the limit’’ never spoke to you! Because for you it’s the beginning

Who gives cargo its airtime? You do. DHL Global Forwarding has an opening for an Operation Coordinator - IP in Muscat, Oman.

Join us in connecting people and improving lives!

In this Operation Coordinator - IP position

• Freight forwarding and logistics knowledge (air, ocean, road, project cargo).
• Strong communication and customer service skills.
• Documentation and customs compliance knowledge.
• Planning and coordination ability.
• Problem-solving and multitasking skills.
• Knowledge of shipment tracking systems and Microsoft Office tools.

Typical Daily Activities

• Following up with carriers, ports and overseas DHL offices.
• Tracking & Rooting air, ocean, and road shipments.
• Coordinating liners, ports, customs clearance, and delivery schedules.
• Attending port operations and coordination
• Handling shipping documentation (B/L, AWB, commercial invoice, packing list, customs documents).
• Updating customers on shipment status and reports
• Managing exceptions, delays, and operational issues.
• Coordinating with warehouses, transporters, and site teams

Now, here is what we need from you!

Education Level

Bachelor’s Degree

Experience Level

Less than 2 years

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global network with more than 30,000 passionate employees
• The most efficient processes and fastest response times
• The best solutions and best customer service

Our Vision

The Logistics Company for the World.

Our Mission

Excellence. Simply Delivered.

Our Purpose

Connecting People, improving lives.

Our Values

Respect & Results

Our Goals

Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.