Merchant Partnerships Associate - Grow & Onboard Merchants

Pulseid; Muscat; On-site; OMR 6,000 - 9,000; Full time

Job summary

Pulseid is seeking a proactive Partnerships Associate in Oman to grow the merchant network. The role emphasizes front-line acquisition, onboarding, engagement, and supporting merchants across sectors.

Fresh graduates are welcome, with a local Oman base and willingness to travel for merchant meetings. You will collaborate with internal teams to ensure smooth merchant launches, ongoing engagement, and performance growth.

Qualifications

• Fresh graduates are welcome with internships or projects in sales, business development, partnerships, or operations.
• For experienced candidates: 0–2 years in merchant acquisition, account management, business development, or similar roles.

Responsibilities

• Identify and approach new merchants across priority categories.
• Pitch tailored merchant value propositions based on each business’s needs.
• Support the onboarding process end-to-end (documentation, training, activation readiness).
• Ensure new merchants are properly set up on tools/platforms and understand operating processes.
• Build strong partnerships with merchants and act as a trusted point of contact.
• Conduct regular check-ins to ensure satisfaction, resolve issues, and drive retention.
• Gather merchant feedback and share insights with internal teams for product/campaign improvement.
• Track campaign results and suggest improvements.

Skills

Strong communication

Persuasion skills

PowerPoint

Excel

Organized

Tools

PowerPoint

Excel

Job description

Pulseid is seeking a proactive Partnerships Associate in Oman to grow the merchant network. The role emphasizes front-line acquisition, onboarding, engagement, and supporting merchants across sectors.

Fresh graduates are welcome, with a local Oman base and willingness to travel for merchant meetings. You will collaborate with internal teams to ensure smooth merchant launches, ongoing engagement, and performance growth.