Hotel Housekeeping Supervisor: Elevate Guest Room Quality

St. Regis Hotels & Resorts; Muscat; On-site; OMR 12,000 - 18,000; Full time

Job summary

St. Regis Hotels & Resorts in Muscat seeks a responsible housekeeping supervisor to inspect rooms and public areas, ensure quality, and coordinate daily activities with engineering and front office.

You will train and guide staff, schedule shifts, review room statuses, and address issues with the front desk while upholding safety and confidentiality.

This management-level role requires at least 1 year supervisory experience in hospitality and a high school diploma.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None

Responsibilities

• Inspect guest rooms, public areas, pool, etc. to ensure quality standards after cleaning.
• Run reports, verify room status, prioritize room cleaning and update departing room status.
• Coordinate Housekeeping with Engineering, Front Office and Laundry; document issues with Front Desk.
• Prepare, distribute and communicate changes in room assignments; assist senior staff in scheduling and training.
• Follow safety policies; report hazards and complete safety training; maintain asset protection.
• Welcome guests per standards; maintain professional appearance and confidentiality; respond to service needs.
• Communicate clearly with team; supervise and motivate staff; participate in hiring and evaluations.
• Operate computers/POS systems; read and verify information across formats; perform other duties as required.

Education

High school diploma or G.E.D. equivalent

Job description

St. Regis Hotels & Resorts in Muscat seeks a responsible housekeeping supervisor to inspect rooms and public areas, ensure quality, and coordinate daily activities with engineering and front office.

You will train and guide staff, schedule shifts, review room statuses, and address issues with the front desk while upholding safety and confidentiality.

This management-level role requires at least 1 year supervisory experience in hospitality and a high school diploma.