Head of Device Care & Strategic Partnerships

Servify; As Sudiyah; Presencial; OMR 34.605 - 49.985; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Employee stock ownership plans (ESOPs)

Professional development opportunities

Descripción de la vacante

Servify seeks a Business Head to manage device care and exchange programs, ensuring customer satisfaction and commercial success. You will develop business opportunities, enhance partner relationships, and oversee program execution in the Middle East.

The ideal candidate has a Bachelor's degree, preferably an MBA, with over 10 years of relevant experience. Strong analytical skills and the ability to lead cross-functional teams are essential for this dynamic role. Join Servify and help transform the after-sales service experience.

Formación

• 10+ years of experience in business within the Middle East, particularly in related industries.
• Strong understanding of device care ecosystems.
• Proven ability to manage programs with multiple stakeholders.

Responsabilidades

• Develop and drive new programs to maximize revenue.
• Manage customer accounts for sustained growth.
• Establish senior relationships with key partners.
• Deliver timely reporting on program performance.
• Lead cross-functional teams for effective execution.

Conocimientos

Business development

Program management

Stakeholder management

Data-driven decision making

Analytical skills

Communication skills

Educación

Bachelor’s degree in business or related field

MBA preferred

Herramientas

CRM tools

Reporting systems

Descripción del empleo

Servify seeks a Business Head to manage device care and exchange programs, ensuring customer satisfaction and commercial success. You will develop business opportunities, enhance partner relationships, and oversee program execution in the Middle East.

The ideal candidate has a Bachelor's degree, preferably an MBA, with over 10 years of relevant experience. Strong analytical skills and the ability to lead cross-functional teams are essential for this dynamic role. Join Servify and help transform the after-sales service experience.