Food and Beverage Host

InterContinental Hotels Group; Oman; On-site; OMR 39,060 - 58,032; Full time

Benefits offered by this job

Uniform provided

Room discounts

Training programs

Wellbeing support

Job summary

InterContinental Hotels Group's Hotel Indigo Oman is seeking a friendly F&B Host to welcome guests, manage reservations, and set the tone for memorable dining experiences.

You will collaborate with the culinary team, maintain an inviting dining area, and adapt to a diverse guest mix, including weekend shifts. Fluent English and a passion for hospitality are essential; additional languages are a plus.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proactive problem-solving mindset for guest satisfaction.
• Passion for hospitality and guest service excellence.
• Fluent in English; additional languages are a plus.

Responsibilities

• Welcome guests with warmth and enthusiasm, setting the stage for a memorable dining experience.
• Take dining reservations and manage table seating during peak periods.
• Provide menu knowledge and personalized recommendations to guests.
• Collaborate with culinary team to ensure seamless food and beverage service.
• Maintain a clean, organized dining area and ensure proper setup before/after service.
• Handle guest inquiries, complaints, or special requests professionally and promptly.
• Adapt to diverse guest demographics and upsell F&B offerings when appropriate.
• Promote F&B outlets, events, and local partnerships to enhance guest experience.
• Know the property's offerings to assist guests with upselling and information.

Skills

Communication

Interpersonal skills

Organization

Multitasking

Problem solving

Guest service

Fluent English

Job description

About Us

A little curiosity fuels our soul for adventure and experiences. So, at Hotel Indigo ®, we do more than satisfy our guest’s curiosity, we inspire them. Our passionate colleagues help create memorable and unique experiences for our guests; in a place truly connected to the local neighborhood, infused with intriguing design and local flavors. Every day brings discoveries, fresh ideas, and unexpected journeys.

So, just like our hotels, no two colleagues are the same. So, we’re curious about you. How will you inspire the eclectic rhythm in our hotels? How will you bring the local neighborhood story to life? At Hotel Indigo® hotels, we’re excited to meet spirited characters who can delight the most curious guests.

Situated at 2,000m above sea level on the edge of the canyon in Jabal Akhdar, you will find a lifestyle property with 172 keys including penthouse suites and cliffside pool villas, the best spa in Oman spread over 2,200sq, plus great food and beverage concepts. We are a destination.

Are you ready to join our team to lay the foundations for us to disrupt and build a culture that changes the stay experience complimented by views that will leave everyone in awe?

Are you a hospitality enthusiast eager to embark on an exciting career in fine dining? Look no further! Join our renowned luxury hotel as a one‑of‑a‑kind F&B Host, where you'll be the ultimate orchestrator of unforgettable dining experiences.

A little taste of your day‑to‑day

Every day is different, but you’ll mostly be:

• Welcome guests with a warm smile and genuine enthusiasm, setting the stage for an extraordinary dining experience.
• Take dining reservations and manage table seating efficiently, ensuring smooth operations during high‑demand periods.
• Provide menu knowledge and recommendations to guests, actively engaging with them to cater to their preferences and dietary requirements.
• Collaborate closely with our talented culinary team to ensure seamless coordination of food and beverage service, guaranteeing guest satisfaction.
• Create a warm and inviting ambiance by ensuring the dining area is clean, well‑organized, and properly set up before and after service.
• Demonstrate professionalism and efficiency when handling guest inquiries, complaints, or special requests, resolving them promptly to maintain a positive and memorable experience.
• Adapt to various guest demographics and ensure personalized service, anticipating their needs and going the extra mile to exceed their expectations.
• Play an active role in promoting our F&B outlets, including special events, themed promotions, and local partnerships.
• Maintain a strong knowledge of our property's offerings, including room types, amenities, and special packages, in order to effectively promote and upsell to guests.

What do we need from you?

• Previous experience in a similar role within the hospitality industry is preferred.
• Outstanding communication and interpersonal skills, enabling you to connect with guests on a genuine level.
• Excellent organization and multitasking abilities, allowing you to maintain a smooth flow of service even during busy periods.
• Strong problem‑solving skills and a proactive mindset to ensure guest satisfaction and prompt issue resolution.
• Passionate about food and beverages, with a keen eye for detail to ensure presentation and quality meet the hotel's high standards.
• Flexibility to work on a rotating shift schedule, including weekends and public holidays.
• Fluent in English. Knowledge of additional languages would be a plus.

What you can expect from us?

We give our people everything they need to succeed from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work‑life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our wellbeing framework, we are committed to supporting well‑being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever‑growing global family.