Executive Floor Ops Lead - Housekeeping & VIP Guest Service

Dallah Enterprise; As Sudiyah; On-site; Full time

Job summary

A leading cleaning service provider in Oman is seeking an experienced cleaning operations manager to supervise and manage cleaning teams effectively. The ideal candidate will have 2-3 years of experience, a diploma, and outstanding communication and team management skills. Responsibilities include inspecting rooms, coordinating with maintenance, monitoring inventory, and ensuring the highest level of guest service. Additional duties involve preparing daily reports on operations in a dynamic environment.

Qualifications

• 2-3 years of experience in cleaning operations management.
• Proven skills in team management and operational supervision.
• Ability to communicate effectively with various departments.

Responsibilities

• Manage and monitor cleaning operations on designated floors and areas.
• Inspect rooms to ensure they meet hotel standards before guest arrival.
• Direct and train room attendants, monitoring their performance.
• Coordinate with maintenance and front desk to address issues.
• Monitor inventory levels and oversee linen management.
• Handle VIP and general guest requests to ensure quality service.

Skills

Team management

Attention to detail

Communication skills

Education

Diploma

Job description

A leading cleaning service provider in Oman is seeking an experienced cleaning operations manager to supervise and manage cleaning teams effectively. The ideal candidate will have 2-3 years of experience, a diploma, and outstanding communication and team management skills. Responsibilities include inspecting rooms, coordinating with maintenance, monitoring inventory, and ensuring the highest level of guest service. Additional duties involve preparing daily reports on operations in a dynamic environment.