Duty Technician / Plumber

The Ritz-Carlton Hotel Company, L.L.C.; As Sudiyah; On-site; OMR 15,380 - 23,070; Full time

Job summary

The Ritz-Carlton Hotel Company, L.L.C. is seeking a Maintenance Engineer to respond to guest repair requests, perform preventive maintenance, and resolve maintenance issues independently. Candidates should have a high school diploma or G.E.D., vocational training, and at least 2 years of engineering/maintenance experience in a hotel setting. Responsibilities include troubleshooting and performing repairs on various systems, ensuring compliance with company standards, and maintaining positive relationships with guests and team members. Valid driver's license and CFC certification are required.

Qualifications

• Extensive experience and training in general maintenance and electrical systems.
• At least 2 years of hotel engineering/maintenance experience.
• Valid Driver’s License required.

Responsibilities

• Respond to guest repair requests and resolve maintenance issues.
• Perform preventive maintenance on tools and equipment.
• Troubleshoot and perform repairs on all types of equipment.

Skills

General maintenance

Electrical systems

Plumbing

HVAC systems

Mechanical skills

Carpentry

Education

High school diploma or G.E.D. equivalent

Vocational or technical background

Tools

Hand and power tools

Job description

Job Number 26011631

Job Category Engineering & Facilities

Location The Ritz-Carlton Amaala, Tabuk, Amaala, Saudi Arabia

Schedule Full Time

Located Remotely? N

Position Type Non-Management

Position Summary

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment or machines. Carry equipment (e.g., tools, radio). Identify, locate and operate all shut‑off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Ensure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blueprints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters—ensuring all methods, materials and practices meet company standards and local and national codes—with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TVs. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventive maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling and stooping. Enter and locate work‑related information using computers. Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High school diploma or G.E.D. equivalent and vocational or technical background.
• Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.
• At least 2 years of hotel engineering/maintenance experience.
• Supervisory Experience: None.
• License or Certification: Valid Driver’s License.

Required Qualifications

• Universal Chlorofluorocarbon (CFC) Certification.
• Must meet applicable state and federal certification and/or licensing requirements.

Equal Employment Opportunity Statement

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.