Carpenter

W Hotels; Muscat; On-site; OMR 11,535 - 19,225; Full time

Job summary

W Hotels in Muscat is seeking a dedicated Maintenance Technician to respond to guest repair requests and perform preventive maintenance tasks. The role involves inspecting tools, managing inventory, and conducting repairs across various systems including plumbing, electrical, and HVAC.

The ideal candidate will have a high school diploma or equivalent, with some experience in general maintenance. Strong customer service skills are essential to ensure guest satisfaction and a seamless stay.

Qualifications

• High school diploma or equivalent required.
• Basic understanding of maintenance procedures across various systems.
• Previous experience in hotel maintenance is a plus.

Responsibilities

• Respond to guest repair requests and perform preventive maintenance.
• Visually inspect and maintain tools and equipment.
• Perform basic repairs and troubleshoot maintenance issues.

Skills

General maintenance

Basic electrical knowledge

Plumbing skills

Carpentry skills

Customer service

Education

High school diploma or G.E.D.

Job description

Position Summary

Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut‑off valves for equipment and all utility shut‑offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards. Display basic knowledge or ability to acquire knowledge in the following categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building. Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering‑related inventory duties. Use the Lockout/Tagout system before performing any maintenance work. Perform repairs on interior and exterior landscaping as well as external landscaping sprinklers. Display basic computer skills including inputting air handler schedules and making temperature changes. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work‑related information using computers. Perform other reasonable job duties as requested.

Preferred Qualifications

• Education: High school diploma or G.E.D equivalent.
• Related Work Experience: Some experience in general maintenance, exterior and interior surface preparation and painting.
• Experience in hotel engineering or maintenance a plus.
• Supervisory Experience: No supervisory experience.

Required Qualifications

• License or Certification: Driver’s License.
• At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.