Data Analyst Specialist

Tawteen; Oman; On-site; OMR 6,000 - 12,000; Full time

Job summary

Tawteen is seeking a data analyst to ensure the accuracy and completeness of meter reading and billing data across AMI/AMI AMR systems. You will fix master data issues, monitor data quality, and support back-end systems to enable reliable billing.

You will coordinate with field teams and departments to maintain data standards, run KPI dashboards, and drive corrective actions for recurring data problems.

Qualifications

• Bachelor's degree in Data Science, Statistics, Engineering, Information Systems, Computer Science, or related field.
• 0-2 years experience in data analysis, preferably in utilities AMI metering or billing operations.
• Strong data quality, governance and reporting orientation.

Responsibilities

• Verify and correct master meter data in AMR/AMI systems to ensure accuracy for monthly billing.
• Assess data quality and coordinate with field teams to prevent data-entry errors.
• Maintain and update asset master records including meters and related data across systems.
• Prepare KPI dashboards and reports on data completeness, errors, and backlog progress.
• Provide back-end system support for data access, queries, and troubleshooting.
• Coordinate with stakeholders to resolve data standards and interdepartmental data issues.

Skills

Data analysis

Quality assurance

Root cause analysis

Data governance

Education

Bachelor's degree in Data Science/Statistics/Engineering or related field

Tools

AMI Head-End

MDM platform

Billing system

Job description

The AMI AMR data analyst is responsible for ensuring the accuracy, integrity and completeness of meter reading and billing data across Advanced Automated Meter Reading (AMI AMR) systems.

Main tasks

1. 1 Data correction Identify verify and correct incorrect master meter data in AMR MMR systems rejected records and data mismatches prior to submitting monthly billing data
2. 2 User data quality Checking the quality of the data and taking proactive measures in coordination with field teams to prevent errors or misunderstandings during data entry
3. 3 Recording and updating the main meter data Processing the installation replacement and removal of new meters across all back-end systems to maintain an accurate and up-to-date master record of assets
4. 4 Planning for handling faulty meters Coordination for planning the handling of faulty or disconnected meters and ensuring that clear work plans are available to field teams to handle the backlog of work on a monthly basis
5. 5 Technical support for back-end systems for users Providing back-end technical support to team members regarding system access queries data extraction requests and system operational issues
6. 6 Asset data matching Data matching and monitoring of water meters and material assets within the project
7. 7 Reports and Key Performance Indicators KPIs Preparing and updating periodic reports and performance indicator dashboards related to meter reading rates data completeness number of faulty disconnected meters and progress in processing backlogged work for management review
8. 8 Data before billing Conduct verification processes and exception reports related to consumption and billing determinants data before submitting data identifying abnormal cases negative or zero consumption and estimated consumption cases for review
9. 9 Support for Head-End MDM systems Supporting the setup testing and troubleshooting of the AMI Head-End system and Meter Data Management MDM platform including data import and export operations and verification of integration with the billing system
10. 10 Root cause and trend analysis Analyzing recurring meter malfunctions communication outages and data discrepancies to identify root causes and recommend corrective or preventive actions for field and technical teams
11. 11 Data governance and documentation Maintaining data quality procedures standard operating procedures and data dictionaries and ensuring compliance with data governance standards and auditing requirements
12. 12 Coordination with stakeholders Coordinating with billing GIS IT and field operations teams to agree on data standards resolve interdepartmental data problems and support emergency data requests

Job requirements and conditions

Academic qualification

Bachelor s degree in Data Science Statistics Engineering Information Systems Computer Science or any related field

Experience

0-2 years experience in data analysis preferably in the utilities sector AMI metering systems or billing operations